
Gunn Acura
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,022 reviews
Went to Gun Acura for maintenance that was over due on my car. Gabriel and the Service team took excellent care of my car and respected my time. They made recommendations based on year/mile of m car and sear car. Gabriel and the Service team took excellent care of my car and respected my time. They made recommendations based on year/mile of m car and searched for recalls on the vehicle. I given enough information to choose or decline what I was not interested in without pressure. Although the face of the people are changing the core values remains intact. See y’all at the next maintenance check-in. More
Had another excellent customer experience with my Service Manager, JT. He’s the best! Friendly, knowledgeable, professional, helpful guy. I truly appreciate all his hard work! Manager, JT. He’s the best! Friendly, knowledgeable, professional, helpful guy. I truly appreciate all his hard work! More
They do good work on the car, and communication is excellent. The service department is very professional. The only complaint I have is they charge a 3% premium if you pay via credit card, which I f excellent. The service department is very professional. The only complaint I have is they charge a 3% premium if you pay via credit card, which I feel is unbecoming of a high end car dealer. More
I really struggled with working in my recalls due to scheduling, living too far away, no loaners, etc I just kept putting them off letter after letter! When I received an email from local Gunn service scheduling, living too far away, no loaners, etc I just kept putting them off letter after letter! When I received an email from local Gunn service department personnel that a loaner was available and detailing what I needed, I responded right away and was contacted immediately for an appointment within the week! My advisor, JT, communicated thoroughly & efficiently, answered all my questions, and performed and delivered my vehicle as promised. I am so grateful that something that caused me great stress was handled so well by Gunn. Thank you, Gunn Acura, for making my recall service as simple & painless as possible. And I sure am looking at that 2025 MDX loaner I enjoyed for a few days !! More
My service advisor, Decklin (sp? ), was very attentive and knowledgeable. He kept me informed and educated throughout the whole process. ), was very attentive and knowledgeable. He kept me informed and educated throughout the whole process. More
The sales team at Gunn Acura are amazing. I loved their no haggle, one price selling system. They made it so easy and relaxed to buy a car. I highly recommend them. I loved their no haggle, one price selling system. They made it so easy and relaxed to buy a car. I highly recommend them. More
The Gunn Acura service department did another outstanding job! My RDX needed major brake and suspension work. Once again, my service advisor, John Thomas, did an excellent job! He is always friendly, profess job! My RDX needed major brake and suspension work. Once again, my service advisor, John Thomas, did an excellent job! He is always friendly, professional, knowledgeable, and responsive. Kudos to the service technician for a wonderful repair job. More