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Gunn Acura
San Antonio, TX
1,019 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 1,019 reviews
August 01, 2025
They do good work on the car, and communication is excellent. The service department is very professional. The only complaint I have is they charge a 3% premium if you pay via credit card, which I f excellent. The service department is very professional. The only complaint I have is they charge a 3% premium if you pay via credit card, which I feel is unbecoming of a high end car dealer. More
by Jon.klug
Employees Worked With
Declan in the service department was excellent.
July 13, 2025
I really struggled with working in my recalls due to scheduling, living too far away, no loaners, etc I just kept putting them off letter after letter! When I received an email from local Gunn service scheduling, living too far away, no loaners, etc I just kept putting them off letter after letter! When I received an email from local Gunn service department personnel that a loaner was available and detailing what I needed, I responded right away and was contacted immediately for an appointment within the week! My advisor, JT, communicated thoroughly & efficiently, answered all my questions, and performed and delivered my vehicle as promised. I am so grateful that something that caused me great stress was handled so well by Gunn. Thank you, Gunn Acura, for making my recall service as simple & painless as possible. And I sure am looking at that 2025 MDX loaner I enjoyed for a few days !! More
by Angela
Employees Worked With
JT
July 13, 2025
My service advisor, Decklin (sp? ), was very attentive and knowledgeable. He kept me informed and educated throughout the whole process. ), was very attentive and knowledgeable. He kept me informed and educated throughout the whole process. More
by chris.ault22
Employees Worked With
My service advisor was Decklin.
June 03, 2025
The sales team at Gunn Acura are amazing. I loved their no haggle, one price selling system. They made it so easy and relaxed to buy a car. I highly recommend them. I loved their no haggle, one price selling system. They made it so easy and relaxed to buy a car. I highly recommend them. More
by Mike G
May 01, 2025
The Gunn Acura service department did another outstanding job! My RDX needed major brake and suspension work. Once again, my service advisor, John Thomas, did an excellent job! He is always friendly, profess job! My RDX needed major brake and suspension work. Once again, my service advisor, John Thomas, did an excellent job! He is always friendly, professional, knowledgeable, and responsive. Kudos to the service technician for a wonderful repair job. More
by Mark Liberatore
Employees Worked With
John Thomas
March 26, 2025
Professional, compassionate, patient! One of the best dealers and people for the car purchase experience. One of the best dealers and people for the car purchase experience. More
by danielden5
Employees Worked With
Other Employees :
Nestor (finance), Tony Decena, Eric (sales manager)
March 24, 2025
Great experience with this Acura dealership and my service representative, Brandon! I brought my MDX in for a diagnostic check, priority need was an oil change only and it was turned around the next d service representative, Brandon! I brought my MDX in for a diagnostic check, priority need was an oil change only and it was turned around the next day. He added a special discount he found available to my final invoice, saving me a lot of money. Thank you Brandon! I’ll be back again. I highly recommend this Acura dealership and their service department. More
by JO
Employees Worked With
Brandon
March 03, 2025
Thank you Carla Rae, Service Manager, and Team, for completing all services requested within the time frame indicated. I appreciate the loaner car, I was able to complete other tasks in my To Do List! completing all services requested within the time frame indicated. I appreciate the loaner car, I was able to complete other tasks in my To Do List! More
by RDX Fan
Employees Worked With
Service Department- Carla Rae, Service Manager
