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Gunn Acura

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
1,026 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,026 reviews

November 20, 2025

Dealer places a priority on customer service a d responsiveness. Pricing for service maintenance is fair. More

by benavidez1823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan
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Nov 20, 2025 -

Gunn Acura responded

Thank you for taking the time to share your experience! We’re thrilled to hear that our focus on customer service and responsiveness stood out during your visit. Our team works hard to provide fair and transparent pricing on all maintenance services, and it’s great to know that came through. We truly appreciate your feedback and look forward to serving you again!

November 11, 2025

They did a very good especially Scott in sales and Gabriel in service!! I would definitely recommend this dealership. More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 20, 2025 -

Gunn Acura responded

Thank you so much for sharing your experience with us! We’re glad to hear that both Scott in Sales and Gabriel in Service made such a positive impression. Our team works hard to provide friendly, reliable support, and it’s wonderful to know that came through. We truly appreciate your recommendation and look forward to welcoming you back again!

September 13, 2025

Gunn Acura has excellent service. I always take my car in a little early and they always service my car. More

by gearmaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Declan
Report | Print
Sep 17, 2025 -

Gunn Acura responded

Thank you for sharing your experience with Gunn Acura! We’re so glad to know our team consistently provides excellent service and accommodates you when you arrive early. Your trust and loyalty mean so much, and we look forward to serving you again soon.

September 12, 2025

Staff is attentive and respectful. It was easy to schedule my regular maintenance. My car was finished on time. Couldn’t ask for more. More

by leslie.wendland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas
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Sep 17, 2025 -

Gunn Acura responded

Thank you for your kind words! We’re thrilled to hear our staff provided attentive and respectful service, and that scheduling and timely completion of your maintenance was easy. We truly appreciate your feedback and look forward to assisting you again.

August 23, 2025

Went to Gun Acura for maintenance that was over due on my car. Gabriel and the Service team took excellent care of my car and respected my time. They made recommendations based on year/mile of m car and sear More

by Akinbacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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August 07, 2025

Courteous staff and relatively quick service if you go early enough in the morning, gets quite busy after 10am More

by nbenavides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
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Aug 07, 2025 -

Gunn Acura responded

Thank you for your feedback! We're glad to hear you found our staff courteous and the service efficient during the early hours. You're absolutely right—things do tend to get busier after 10am, so early visits are a great strategy.

August 01, 2025

Had another excellent customer experience with my Service Manager, JT. He’s the best! Friendly, knowledgeable, professional, helpful guy. I truly appreciate all his hard work! More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas
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Aug 05, 2025 -

Gunn Acura responded

Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience. He truly is a valuable part of our team, and we’ll be sure to pass along your appreciation for his hard work!

August 01, 2025

They do good work on the car, and communication is excellent. The service department is very professional. The only complaint I have is they charge a 3% premium if you pay via credit card, which I f More

by Jon.klug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan in the service department was excellent.
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Aug 05, 2025 -

Gunn Acura responded

Thank you for your feedback, Jon. We're glad to hear you were happy with the quality of work and our team's communication and professionalism. We understand your concern about the credit card fee and will be sure to share it with management for review.

July 26, 2025

Gabriel did a great job communicating with me on progress and recommendations for my car. More

by ddelgado10s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jul 29, 2025 -

Gunn Acura responded

Thank you for sharing your experience! We're glad to hear that Gabriel kept you well-informed throughout the process and provided helpful recommendations. Clear and consistent communication is something we value, and it's great to know Gabriel delivered that. We appreciate your visit!

July 13, 2025

I really struggled with working in my recalls due to scheduling, living too far away, no loaners, etc I just kept putting them off letter after letter! When I received an email from local Gunn service More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
Report | Print
Jul 17, 2025 -

Gunn Acura responded

Thank you so much for taking the time to share your experience! We understand how frustrating and stressful recall scheduling can be, and we're thrilled to hear that JT and the Gunn Acura team were able to make the process smooth, stress-free, and convenient. It’s great to know the communication, service, and loaner vehicle exceeded your expectations. We truly appreciate your trust and are so glad we could turn things around for you. And yes—that 2025 MDX is a beauty! We hope to see you again soon!

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