Gunn Acura

I did not receive the survey from Acura Client Relations after service so I’m leaving awesome feedback for Alejandro here. He did a wonderful job making sure I received top-notch service and made suggestio after service so I’m leaving awesome feedback for Alejandro here. He did a wonderful job making sure I received top-notch service and made suggestions for additional services without being pushy. I appreciate the complimentary car wash and quick service time. I will definitely be back! More

Alejandro is always very helpful and explains everything in detail. I always make sure to choose him when getting my vehicle serviced. in detail. I always make sure to choose him when getting my vehicle serviced. More

Gabe is the best! I hope i grow up to be just like him. Didn't get a loaner though I hope i grow up to be just like him. Didn't get a loaner though More

I came in knowing exactly what services I needed. They also identified warranty-covered issues I hadn’t noticed! Thank you! They also identified warranty-covered issues I hadn’t noticed! Thank you! More

I purchased my 2022 Acura MDX in July 2021, and I’ve really enjoyed owning it. It’s been a fun vehicle to drive. There are a few quirky things with some of the controls, but overall, I’ve been very happ really enjoyed owning it. It’s been a fun vehicle to drive. There are a few quirky things with some of the controls, but overall, I’ve been very happy with it. Since purchasing it, I’ve consistently taken it to Gunn Acura for service. My feeling has always been that their technicians are specifically trained on Acura vehicles and may notice things that another shop might miss. Over the years, I’ve appreciated that they make recommendations and give me options without making me feel pressured to approve something I don’t want or need. My most recent visit was no different. Mariah was the first person to greet me and get me checked in, and she was professional, friendly, and clearly takes pride in what she does. Joseph handled my service and was equally professional. He explained everything well, kept the process moving smoothly, and made the entire visit easy. I had my oil changed, tires rotated, and a few additional maintenance items taken care of. After nearly five years of bringing my MDX here, I’ve continued to have good experiences. Gunn Acura Service has earned my trust, and I wouldn’t hesitate to recommend Joseph, Mariah, and the service team to anyone looking for a reliable place to have their Acura serviced. More

Thanks Gunn Acura and their representatives for the efficient work! I came at 5:30 pm on a Monday to fix a flat tire . They took care of business that same day efficient work! I came at 5:30 pm on a Monday to fix a flat tire . They took care of business that same day More

Took my 2016 Acura ILX in for a recall on the master cylinder on August 6th 2026. they told me it would be a one-day job. They delivered; I got my car back at the end of the day. Mariah was helpful and cylinder on August 6th 2026. they told me it would be a one-day job. They delivered; I got my car back at the end of the day. Mariah was helpful and respectful. She did a great job! More

My service advisor was very helpful when answering my questions concerning the repair on my vehicle. After the dynostice was done. He was able to provide me with what needed to be done. It would take a f questions concerning the repair on my vehicle. After the dynostice was done. He was able to provide me with what needed to be done. It would take a few days for them to receive the part. Since I lived a distance, I left my vehicle as they were able to repair it to my satisfaction. I was also provided with transportation back to my residence. Thank you for making me a happy customer. Honesty is the best policy. . More

Bought a 2025 ADX A-Spec, on July 17, 2026. It was a loaner with all the features I wanted with 4,500 miles. Felix Ndukwe had tracked my visits since 11/2024 before the ADX was available in the It was a loaner with all the features I wanted with 4,500 miles. Felix Ndukwe had tracked my visits since 11/2024 before the ADX was available in the United States. I wanted the ADX to be mechanically reviewed before committing to a purchase. I did my due diligence against the competition - Honda, Toyota and Lexus. I keep my cars 10+ years, so this was a BIG purchase. Being a woman, I experienced patience as I narrowed down my decision with all confidence. The Gunn dealership was commendable in their sales process. I traded in my 2012 TSX wih 164,000+ miles in excellent condition and it was an easy and worthwhile process created by Peter. I worked with Andrew and Adam when Felix was off to move to a purchase forward. I do not make hasty financial decisions and I wanted to be completely confident in my ADX purchase. Felix was a trooper to check on me, when/if I was ready to purchase since 11/2024. I give him credit for his follow through. The purchase process was easy and gratifying. I was happy to purchase another Acura. I am happy to be driving a fun, luxury SUV. Learning about all the technology upgrades is a learning curve, but I will get there! My friends and neighbors are eyeing my new purchase. Gunn Acura should see some new customers from the Texas Hill Country as I zip around in my new ADX. More

I was able to make same day service appointment. Work completed promptly along with suggestions for additional services that maybe needed. Work completed promptly along with suggestions for additional services that maybe needed. More