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Gunn Acura

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
1,014 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,014 reviews

August 13, 2024

Love my experience at Gunn Acura, I had been to 3 other dealerships and received horrible customer service. Ruben made everything easy and painless. I will be back for my next vehicle. More

by lisa22romo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubén Calderon
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Aug 13, 2024 -

Gunn Acura responded

Lisa, thank you for taking the time to leave this super 5-star review! We are so proud to know that Ruben delivered the excellent customer service we strive to provide each of our valued customers. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Acura.

August 05, 2024

They inspected my car for further registration. Excellent job is done without appointment and very quickly More

by natmilsh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Dea, Joshua M Rodriguez
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Aug 05, 2024 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family! Thanks so much! Hope to see you again soon.

Aug 05, 2024 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience. Great to hear – Thank you for choosing Gunn!

July 27, 2024

Best service advisors and service dept very reasonable prices and waiting period plus the waiting room is always maintained properly. More

by Moeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Roland Pompa.
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Jul 29, 2024 -

Gunn Acura responded

Thank you for the 5-star review! Happy to hear you had a great experience with us. Thank you for choosing Gunn Acura!

July 24, 2024

Another fabulous visit to Gunn Acura! Once again, my Service Advisor, JT, did a wonderful job getting my RDX properly serviced and back to me in a timely manner. JT is always helpful, fri More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT in the Service Department
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Jul 24, 2024 -

Gunn Acura responded

Mark, thank you for the glowing review! We truly appreciate the continued support. It's always a pleasure for our team to work with you and take care of your vehicle. Thank you for choosing Gunn Acura!

Aug 05, 2024 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience. Great to hear – Thank you for choosing Gunn!

July 19, 2024

Great place to service your Acura. They are not pushy when it comes to what needs to be serviced. A explanation goes into why and how the service will benefit and going to be done. More

by Acura RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Fedorka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service/mechanics crew.
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Jul 22, 2024 -

Gunn Acura responded

Thank you for the the thoughtful review! We take pride in offering a thorough and personable experience in our service department. We look forward to welcoming you back to Gunn Acura!

July 11, 2024

Great service department, Roland is very helpful and easy work with, very attentive to details More

by Carlsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
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Jul 15, 2024 -

Gunn Acura responded

Thank you for the review! We’re glad Roland could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

June 20, 2024

This time around was the best. .. my advisor was more helpful than users when i go... he seemed more accessible than others ive had... More

by @lek@i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan
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Jun 25, 2024 -

Gunn Acura responded

Thank you for the 5-star review! We are happy to hear that you had a great experience with us. We truly appreciate your support and look forward to welcoming you back soon. Thank you for choosing Gunn Acura!

June 04, 2024

Love this dealership. The service department and my service advisor were very professional. I was very pleased. More

by Lorena Esquivel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Aguinaga
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Jun 10, 2024 -

Gunn Acura responded

Thank you for the 5-star review! Happy to hear that our team took great care of you. We truly appreciate your support!

May 14, 2024

Beware. The service department supervisor Mason is not educated in providing loaner. I have full coverage with State Farm and was denied a loaner. More

by snow.bird82
Recommend Dealer
No
Employees Worked With
Mason
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May 15, 2024 -

Gunn Acura responded

We're very sorry to hear this. It is not our intention to disappoint the customer. Please give us a call if you'd like to discuss this further. Thank you.

May 08, 2024

I went in for my first service on my 2024 Integra and as always, the service I received was great! More

by valariel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan
Report | Print
May 13, 2024 -

Gunn Acura responded

Thank you for the 5-star review! Great to hear that your new Integra is treating you well. We truly appreciate your continued support! Thank you for choosing Gunn Acura!

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