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Gunn Acura

San Antonio, TX

4.8
1,028 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 1,028 reviews

June 05, 2019

Great customer service Kept us informed and updated on the status of vehicle. Great customer service and very professional. Will be coming back again for service in the futu More

by MsLisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Ferna
Jun 10, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

June 01, 2019

Oil change and multi-point check I'm usually pretty satisfied with the service I receive from the dealership. I have been helped by some really good service advisors. I will be using More

by Peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez
Jun 03, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

May 31, 2019

Easy in & out It was easy to make the appointment and the day of my appointment I was helped immediately, Acura lend me a car an with in an hour my car was ready. G More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geancarlo Fernandez
May 31, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 30, 2019

Great Dealership and salesperson! Ali was very insightful, and knowledgeable about the dealership and the vehicles. He help us with features and discounted the vehicle appropriately. G More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Zibakalam
May 31, 2019 -

Gunn Acura responded

Thanks for letting us know, Mike. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 30, 2019

Amazing service I took vehicle in for an oil change and state inspection. While I was there they took care of other items vehicle needed to get serviced and while I More

by Ann210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
May 31, 2019 -

Gunn Acura responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 29, 2019

Sales and service Very professional. Recommend anyone to buy a car or get their car serviced there. Have been following their service recommendations and did not have a More

by acura_anytime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Thames, Javier Lozano
May 29, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 28, 2019

Loveeeeed our salesman Erik was a super kind, detailed, honest salesman. He treated us like family from start to finish. We’ve bought a ton of vehicles throughout the years More

by Crburke15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady Hester, Erik Schwartz
May 29, 2019 -

Gunn Acura responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

May 27, 2019

Recall Repairs and Service I had a great experience getting my car serviced. Garrett took my car right away and had it washed and ready for me when I returned.! More

by MDX Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
May 29, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 25, 2019

Routine Oil/Filter change, tire rotation & wheel alignment Great service, knowledgeable staff, outstanding dealership. Garrett, Phillip & Ali are outstanding employees.waiting areas are neat, clean, stocked wi More

by Mooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett in service along with Phillip are both outstanding., John Ahlstrom, Ali Zibakalam
May 29, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 25, 2019

Recall notice Acura always washes and vacuums car this time around no vacuum. Don’t know why they didn’t seem to be busy and they kept my car from 12 to 5:30 so th More

by Bel1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 29, 2019 -

Gunn Acura responded

Thanks for letting us know. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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