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Gunn Acura - Service Center

San Antonio, TX

4.8
634 Reviews

634 Reviews of Gunn Acura - Service Center

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July 18, 2019

Biannual checkup I have a wonderful Acura station wagon which I never want to give up Gunn Acura has does a wonderful job of keeping it up to par Many thanks More

by Nancy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Juarez, Will Chaudhry, Nicholas Black, Erik Schwartz
Jul 22, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

July 18, 2019

Always great service with a smile I’ve owned 4 different acura vehicles over the last 30 years. Great cars, Great sales experience and the best service. I’m a confirmed Acura owner. Wo More

by tuneces01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano, Steven Boswell
Jul 22, 2019 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 16, 2019

A1 Service Thank you Garrett for taking care of my MDX needs by letting me know of the technicians findings to have other services performed aside the A1 service More

by TexasGolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
Jul 17, 2019 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

July 15, 2019

A/C issue They were great even fit me in short notice, coming from a out of town location. They took a tech off a longer job to diagnose my air conditioning iss More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale in service dept.
Jul 17, 2019 -

Gunn Acura responded

Thank you so much, Kyle! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 11, 2019

Great experience Giancarlo Fernandez was my service advisor and he was outstanding! He provided great customer service and that made it a great experience!!! I will b More

by Fmora43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Fernandez
Jul 12, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 11, 2019

Maintenance Garrett was great. Very professional and knowledgeable. He took the time to explain the status on my car and kept me updated with the progress. More

by Acura RDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Gutierrez
Jul 12, 2019 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

July 10, 2019

Great consistent customer service This is my 4th ACURA and throughout this more than 20 years I have received consistent, excellent auto maintenance and customer service. Service pe More

by ACURA-Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 12, 2019 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 06, 2019

Great experience Excellent service, the service department is always very accommodating and prompt with their estimate of when your vehicle would be ready. The service More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Lozano
Jul 09, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 04, 2019

Everything worked as promised Gunn Acura service was expecting me. I was provided with a wonderful loaner car. I was kept updated with the progress of the repairs and my car as rea More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Saenz
Jul 09, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 03, 2019

Great Service Was seen right away, Giancarlo was very helpful and explained everything in detail me. They even washed my vehicle very well. Very reasonable price oi More

by MR2203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo
Jul 03, 2019 -

Gunn Acura responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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