Gunn Acura - Service Center

A1 and pre-road trip maintenance. Mr. Fernandez always provides outstanding service - detailed explanation is to my level of understanding - professional demeanor, attitude - exudes be Mr. Fernandez always provides outstanding service - detailed explanation is to my level of understanding - professional demeanor, attitude - exudes belief in quality of product, service leaves me feeling safe and confident. More

oil change Our car notified us that we needed the A-1 service. Which is an oil change and a multi-point inspection. We also needed the windshield washer cap and Our car notified us that we needed the A-1 service. Which is an oil change and a multi-point inspection. We also needed the windshield washer cap and wipers replaced. Our service advisor forgot both on 15 Jan 2019. I was able to catch the windshield wiper cap and got that replaced. However the windshield wipers we didn't realize until it started raining on the way home and it was still streaking. So unfortunately my wife is having to go up there again today to get the wiper inserts replaced. That is an Acura specific item that we cannot purchase aftermarket. Garrett is off today but the service advisor Jack did say they will take care of that in the drive through with my wife when she arrives around 10:45am 16 Jan 2019. So hopefully she's not having to sit for a couple of hours especially when I set up the initial appointment two weeks ago with a loner car. update. Service advisor Jack and service manager Philip replace both front and rear windshield wipers in the service Lane drive-thru at no cost my wife said it was extremely fast. They also apologize for the inconvenience and us having to drive back. We are happy campers More

Accurate and efficient assessment This was a definite unexpected and major repairs. Javier helped me look at my options and empowered me in my decision making. Fair and I trust the wor This was a definite unexpected and major repairs. Javier helped me look at my options and empowered me in my decision making. Fair and I trust the work. More

Top Notch I just want to thank Garrett for his help when I went to get my oil changed. I was able to get in 30 minutes earlier than my original appointment. I w I just want to thank Garrett for his help when I went to get my oil changed. I was able to get in 30 minutes earlier than my original appointment. I was given a list of recommended maintenance but there was NO pressure to get the services done. More

Quick and easy Services performed were explained and was quoted appropriate wait time. Garrett also explained services that would be due for the next visit. He also Services performed were explained and was quoted appropriate wait time. Garrett also explained services that would be due for the next visit. He also had my car washed and vacuumed. More

Satisfied Customer Very pleased with the service I received. I didn’t have an appointment but they still serviced my vehicle. Service was quick. Everyone is friendly and Very pleased with the service I received. I didn’t have an appointment but they still serviced my vehicle. Service was quick. Everyone is friendly and willing to make you visit pleasant. More

The Best Honest, great customer service. Pleasant people to deal with. Easy to get an appointment. Time estimates of service to be performed are usually pretty Honest, great customer service. Pleasant people to deal with. Easy to get an appointment. Time estimates of service to be performed are usually pretty accurate. Don't get the feeling of being ripped off. More

Service Completed the service in a timely manner. They are always friendly and leave my vehicle clean. They always keep you updated on the status of the servi Completed the service in a timely manner. They are always friendly and leave my vehicle clean. They always keep you updated on the status of the service and give you options for services. More

Dead battery problem solved Because Acura has no battery indicator on the dashboard, the battery going out is the first indicator something is wrong. I called Brandon in Service Because Acura has no battery indicator on the dashboard, the battery going out is the first indicator something is wrong. I called Brandon in Service and he lined me up for a new battery with full warranty, and explained my options. They were very busy with other cars, but I got the work done in under an hour. Service has always been superior at this dealership, which is why I have owned 5 Acuras over time (last few from Coby). More

Great Service i am very pleased with the quality, convenience and speed of the Gunn Acura service department. We will continue to use them for all of our Acura ser i am very pleased with the quality, convenience and speed of the Gunn Acura service department. We will continue to use them for all of our Acura service routines. More