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Gunn Acura - Service Center

San Antonio, TX

4.8
640 Reviews

640 Reviews of Gunn Acura - Service Center

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June 20, 2023

GUNN ACURA has a friendly and professional staff. Service is competent and done right the first time. Congenial environment is an appreciated aspect. Nice waiting room! More

by Gjmeza1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Jun 20, 2023 -

Gunn Acura responded

Thanks for sharing! We are happy to help!

June 06, 2023

Good service, timely. Car washed and vacuumed as promised. Always a good experience at this Acura dealership. More

by Jlmail1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 06, 2023 -

Gunn Acura responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you!

June 02, 2023

Really appreciated Andrea in service. Got my car out on time for my next appt and it was washed and looking great! More

by Daphne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea service
Jun 02, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

May 24, 2023

Another outstanding service experience with JT and Joshua Rice. Both men are always friendly, knowledgeable, and professional. Brought my RDX in for A1 service. JT greeted me promptly and arranged for the RD More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT & Joshua Rice
May 26, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

May 12, 2023

John and Team did a great job completing all my service requests. Thank you, John and Team! More

by RDX Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
May 15, 2023 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience!

April 19, 2023

I have purchased five cars from Gunn Automotive- I feel that speaks for itself. The company is well run. I love having my salesman there for all my purchases- he is great. More

by mw9727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew D'Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Pompa-Service Department - Very good
Apr 19, 2023 -

Gunn Acura responded

MW9727, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

April 15, 2023

Always give me excellent service all the staff is always so friendly and respectful and never fail to meet expectations! More

by Kassandra3552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John from the service department helped me out this time and was very friendly and helpful!
Apr 17, 2023 -

Gunn Acura responded

Thank you for your 5-star review! We appreciate your business and look forward to welcoming you back to Gunn Acura!

April 08, 2023

Great service and customer service. Everything was explained and done in a timely matter. Great service More

by mbustos4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Apr 10, 2023 -

Gunn Acura responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 07, 2023

Received prompt, courteous, and efficient service from the time of my arrival,from Carla, to departure after completion of needed mechanical work. More

by jpkowat@earthlink.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 10, 2023 -

Gunn Acura responded

Thank you! We’re glad Carla could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 07, 2023

Roland always takes care of both of my acuras with care. Service is always the best More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
Apr 10, 2023 -

Gunn Acura responded

Thank you, Steve! We’re glad Roland could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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