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Gunn Honda
San Antonio, TX
3,408 Reviews
Gunn Honda in San Antonio, TX, also serving near Houston, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Honda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Honda will professionally fit you into the automobile of your choice.
Gunn Honda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Honda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 742-1390 if you have any questions or comments.
Gunn Honda offers a full line of service areas including:
New Automobile Sales
Pre-owned automobile Sales
Auto Loans and Financing
Certified service department
Full selection of Honda parts and accessories
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,408 reviews
April 18, 2016
The Insane High Cost of Auto Repair Took in 2008 Civic Hybrid with 68,000 miles due to a/c knocking. Initial estimate of $700 turned in to $4800 with Gunn saying a/c unit was "contaminat Took in 2008 Civic Hybrid with 68,000 miles due to a/c knocking. Initial estimate of $700 turned in to $4800 with Gunn saying a/c unit was "contaminated". Did not do repair, gave negative feedback thru e-mail to service manager but did not hear from him until I posted a negative review on Dealerrater. I filed complaint of total a/c failure at 68,000 miles with Honda Corporation asking them to cover the $4800 repair. I cited owning 4 Honda's (started buying 2002). The Gunn Service Manager Steve contacted Honda Corporation and got them to cover 50% of the repairs (better than nothing). In the mean time, sensor in hybrid system went out and now told it would cost $2300 for that repair. Service Advisor took $400 off the labor cost, still $1900 to repair. Added it to my complaint with Honda; as a "good will gesture" Honda offered to pay 50% again. Helpful but still looking at over $3000 for 2 repairs. I believe repair costs by all shops are greatly inflated because they all use "the book" that tells them the supposed "average time" to do a repair. If the book says 12 hours, they charge for 12 hours even if it only takes them 6 hours (the theory is if it takes more than 12 hours they only charge you 12 hours but does that ever happen?)...compare the "billed/charged" labor hours in a day to the hours all the mechanics worked and I believe you would be shocked. Gunn service people do as all shops do but they do it with a smile. More
by firebet5
April 18, 2016
A gratifying experience. The service as always is exceptional and done with customer satisfaction in mind. I was particularly impressed with the due consideration for my Honda The service as always is exceptional and done with customer satisfaction in mind. I was particularly impressed with the due consideration for my Honda CRV's service maintenance needs as well as for own input on them. I want especially to say how much I appreciated the extra effort of Marc da Silva in explaining the warranty repair that is essential for my CRV. Marc exemplified the high level of respect and curtesy that I've grown so fond of at Gunn Honda. More
by ron123
Employees Worked With
Mark Da Silva
April 18, 2016
Excellent Express SWervice Edward Vaillanco handled the service on my wife's Honda CRV in an efficient and friendly manner. I was in and out in a short time that allowed me to c Edward Vaillanco handled the service on my wife's Honda CRV in an efficient and friendly manner. I was in and out in a short time that allowed me to complete other items that I had to get done. More
by MannyR
Employees Worked With
Edward Vaillanco
April 18, 2016
Great Service Denise and everyone else were very helpful and attentive. My accord was serviced quickly and with no delays. The waiting room was very nice. I'll r Denise and everyone else were very helpful and attentive. My accord was serviced quickly and with no delays. The waiting room was very nice. I'll recommend Gunn every time. More
by Marc P
Employees Worked With
April 14, 2016
Excellent My husband and I bought a new CRV from Pete deNeergaard. This is the second vehicle we've bought from Pete. Excellent service. Adrian in finance did a My husband and I bought a new CRV from Pete deNeergaard. This is the second vehicle we've bought from Pete. Excellent service. Adrian in finance did a great job too . We wouldn't go anywhere else! More
by Vettie and Benny
Employees Worked With
Peter deNeergaard, Adrian Elizondo
April 14, 2016
New car purchase Working with Frank Macias was terrific. He kept us informed during entire process since our daughter was coming from out of town to pick up her new ca Working with Frank Macias was terrific. He kept us informed during entire process since our daughter was coming from out of town to pick up her new car. I highly recommend Frank Macuas as anyone's salesman at Gunn Honda. More
by Kat59
April 13, 2016
Got another one Bought a new Honda Accord when we traded in the old one, This is our second Honda Accord from Gunn, I also have a Chevy truck from Gunn. The folks the Bought a new Honda Accord when we traded in the old one, This is our second Honda Accord from Gunn, I also have a Chevy truck from Gunn. The folks there were easy to talk to and the price was great, made the selection easy, when its time to buy my new truck again, I will be going to Gunn More
by Alfred
Employees Worked With
Max
April 13, 2016
Unusual noise 2015 Odessey developed a grinding noise at low speed. Took vehicle in and service writer and I took a ride so he could hear/feel the noise and vibrati 2015 Odessey developed a grinding noise at low speed. Took vehicle in and service writer and I took a ride so he could hear/feel the noise and vibration. Left the vehicle and it took two days, but they figured out the problem which was a collapsed motor mount. Manny Morin stayed in contact with everything they were doing. Great team! More
by Honda1519
Employees Worked With
April 12, 2016
New car Tim helped us find the car we wanted. He was very nice and helpful. He was knowledgable about the model of the car we wanted. Would recommend him to o Tim helped us find the car we wanted. He was very nice and helpful. He was knowledgable about the model of the car we wanted. Would recommend him to others More
by Miucha2016
April 12, 2016
AWESOME! After wanting to make an appointment I stopped in the middle of a chat without a confirmation. Later I received a call from Manny who did a follow-up After wanting to make an appointment I stopped in the middle of a chat without a confirmation. Later I received a call from Manny who did a follow-up and we completed the appointment. I arrived at the designated time and was nicely greeted and told the cost of the service. Just asking, I said "how long it would take?" About and hour and a half, said Manny. Sure I thought to myself, I'll just be prepared to stay a lot longer and began reading. At approximately one hour and a half Manny came into the waiting lounge and said my car was ready. I couldn't believe it. I had my front brakes replaced, on time and I could even feel the difference in the brakes as I drove away....Happy! Beverly Hurston More
by Gmabev
Employees Worked With
