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Gunn Honda - Service Center

San Antonio, TX

4.8
2,146 Reviews
Call Service Center (210) 361-9784

2,146 Reviews of Gunn Honda - Service Center

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September 01, 2025

Rosa was amazing in helping me with my service issue! She explained everything and we were able to make some decisions that would save us a lot of money done the road. Thank you so much! More

by Mikeshan2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Gonzalez
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August 30, 2025

I had several maintenance items to take care on my CRV and the staff at Gunn Honda Service (Mason) took care of everything quickly. I always appreciate their quality work, great atmosphere and attention More

by LisaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Gonzales
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August 27, 2025

I had a tire blow out. Some nice guys changed it to a donut and I went to Gunn Honda to have the tire replaced just before closing. They ordered the Continental tire I ne More

by pattismithmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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August 22, 2025

Great customer service at dealership and at the service department My adviser Rosa was great More

by rodjes71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Gunn Honda responded

Thank you for your kind words! We’re glad to hear that both our dealership and service department provided excellent customer service. Rosa will be thrilled to know she made such a positive impression. We appreciate your support and look forward to serving you again!

August 22, 2025

Good service and knowledgeable representative Appreciate the help for providing the information and got my service done quixkly More

by ponnalaashok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Gunn Honda responded

Thank you for your feedback! We’re glad our team was able to provide the information you needed and complete your service quickly. We appreciate your trust in us and look forward to helping you again in the future.

August 19, 2025

Toni was kind and polite and very helpful Thank you Toni for taking care of my Honda and all your time you gave me More

by alexruizvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
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Aug 27, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We’re so glad Toni was able to provide kind, polite, and helpful service. She’ll be thrilled to know her efforts made a difference, and we appreciate you trusting us with your Honda.

August 19, 2025

Outstanding customer service and expert maintenance and vehicle service every time at Gunn Honda; that’s why I trust my family van to them. More

by RememberGoliad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Gunn Honda responded

Thank you for your continued trust in Gunn Honda! We’re delighted to hear that our team consistently provides outstanding customer service and expert vehicle maintenance. It means a lot that you feel confident entrusting your family van to us, and we look forward to serving you for years to come.

August 16, 2025

My service representative was knowledgeable about my service and very straightforward about the vehicle servicing and the cost. More

by SM Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We’re glad to hear that your service representative was knowledgeable and straightforward about your vehicle’s service and costs. Providing clear, honest communication is very important to us, and we’re happy it made your visit smooth and stress-free. We appreciate your trust and look forward to serving you again in the future!

August 10, 2025

Great customer service, parts replacement cost was a little high for a battery but par for the course as far as dealer prices go. More

by Up_501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
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Aug 12, 2025 -

Gunn Honda responded

Thank you for your feedback! We’re glad to hear you received great customer service during your visit. We understand dealership pricing can be higher for certain parts, and we truly appreciate your understanding and trust in our team.

August 10, 2025

Alexis is always friendly, respectful of my time and always professional. I appreciate his willingness to listen to me when I have issues with my car. More

by lydiahogan63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Aug 12, 2025 -

Gunn Honda responded

Thank you for recognizing Alexis! We’re glad to hear he consistently treats you with friendliness, professionalism, and respect for your time. Your trust in his ability to listen and address your car concerns means a great deal to us.

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