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Gunn Honda - Service Center

San Antonio, TX

4.7
2,109 Reviews
Call Service Center (210) 361-9784

2,109 Reviews of Gunn Honda - Service Center

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May 29, 2025

I really love how easy it is to drop off my car and pick it up with no problems. Excellent service overall. More

by TerryatHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025

Best service department ever! ! ! And Chanti Vong awesome service tech very professional, friendly and knowledgeable . Thanks again Chianti Vong and Gunn Honda 👏🏽 More

by SVAvalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
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May 27, 2025 -

Gunn Honda responded

Thank you for the amazing review! We're thrilled to hear that you had such a positive experience with our service department. Chanti Vong truly is a valued member of our team, and we're glad their professionalism and knowledge made a great impression. We appreciate your support and look forward to serving you again at Gunn Honda!

May 26, 2025

A wonderful experience. Thank you for taking care of my CRV. So quickly. I will definitely be back for all my other services with you. More

by Chross2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Gunn Honda responded

Thank you for your kind words! We're so glad to hear that you had a wonderful experience and that we could take care of your CR-V quickly and efficiently. We truly appreciate your trust in us and look forward to serving you again for all your future service needs!

May 26, 2025

More interested in making a buck, only 6500 miles on the vehicle yet had a rear differential oil change shoved down when it’s not due until 15K max. More

by armadillotx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 27, 2025 -

Gunn Honda responded

Thank you for your feedback. We're sorry to hear about your recent experience and understand your concerns regarding the recommended rear differential service. Our goal is always to provide honest, transparent guidance based on both manufacturer guidelines and vehicle condition. We appreciate you bringing this to our attention and will review our communication to ensure services are clearly explained and appropriately timed. Please feel free to reach out directly so we can address this further and regain your trust.

May 21, 2025

Toni was great to work with. He kept me updated regarding price and progress. The roof racks were also just what I needed and expected! More

by Lauriel.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
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May 27, 2025 -

Gunn Honda responded

Thank you for the great feedback! We're happy to hear that Toni provided excellent communication throughout your visit and kept you informed on pricing and progress. It’s also great to know the roof racks met your expectations perfectly. We appreciate your business and look forward to assisting you again!

May 19, 2025

Your Service Department and Salesperson is always informative and generous with their time. God Bless More

by ellsworthhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
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May 27, 2025 -

Gunn Honda responded

Thank you so much for your kind words and continued support! We're truly grateful to hear that our service department and sales team consistently provide informative assistance and take the time to ensure your needs are met. God bless you as well—we look forward to serving you again!

May 18, 2025

Chanti is a wonderful representation of Gunn Honda! She is knowledgeable and considerate as she tends to the customer’s needs. Freeman Sparks is another excellent member of your team! I bought a ca More

by Shaaron Carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
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May 27, 2025 -

Gunn Honda responded

Thank you for the heartfelt review! We're so glad to hear that Chanti provided such knowledgeable and considerate service—she truly represents the values of Gunn Honda. It's also wonderful that Freeman Sparks remembered you after four years! Building lasting relationships with our customers is what we strive for, and we're grateful for your continued trust and loyalty.

May 18, 2025

Great service agent. Chanti was ready for me at my appointment time and kept me updated. More

by arreolara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
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May 27, 2025 -

Gunn Honda responded

Thank you for your kind feedback! We're glad to hear that Chanti provided prompt and attentive service during your visit. It's great to know she was ready at your appointment time and kept you informed throughout the process. We appreciate your business and look forward to serving you again!

May 17, 2025

Rosa over at service was amazing, answered all my questions and communicated with me throughout the entire time my car was being worked on More

by José m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We're thrilled to hear that Rosa provided such excellent service. Her clear communication and willingness to answer all your questions truly reflect our commitment to customer care. We appreciate your trust and look forward to serving you again in the future!

May 16, 2025

I only come here because of Rosa. She provides exceptional service always with a smile. More

by melanie52477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Gunn Honda responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Rosa’s exceptional service and positive attitude keep you coming back. She truly is a valuable part of our team, and we’re grateful for your continued trust and support. We look forward to serving you again soon!

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