2,118 Reviews of Gunn Honda - Service Center
Service was handled efficiently and professionally even though I did not have an appointment. Service Representative did an outstanding job. I will gladly return in the future. though I did not have an appointment. Service Representative did an outstanding job. I will gladly return in the future. More
Professional and knowledgeable If you expect high quality customer service in both the service department and sales this is the place to go. I have bought 3 new Civics and 1 used If you expect high quality customer service in both the service department and sales this is the place to go. I have bought 3 new Civics and 1 used Accord from Gunn over the last 25 years. Very satisfied repeat customer. More
Excelente service. I’m very satisfied Excelente service, I recommend Gunn Honda to maintenance. they are very friendly and do great job. Thanks all the team Gunn Honda. I’m very satisfied Excelente service, I recommend Gunn Honda to maintenance. they are very friendly and do great job. Thanks all the team Gunn Honda. More
Same Ol’ Song: easy peasy Our ‘14 CRV w/high mileage was in for three days for scheduled, routine, big stuff and a repair that involved some motor disassembly. When we brought Our ‘14 CRV w/high mileage was in for three days for scheduled, routine, big stuff and a repair that involved some motor disassembly. When we brought the car in, I asked Joe if he could arrange an enterprise car rental for us. Instead he gave us a loaner car; I didn’t know that happened any longer. Joe was great and communicated regularly. If I knew the mechanic’s name, I’d include him in this. Thanks! More
Service experience Took my vehicle in for service and as he has done in the past, Parish Malone provided great customer service. Always a pleasure dealing with Mr. Malo Took my vehicle in for service and as he has done in the past, Parish Malone provided great customer service. Always a pleasure dealing with Mr. Malone. More
Excellent Service Service experience was excellent. Expectations were clearly defined at drop off and communication afterward was great. I will definitely return for Service experience was excellent. Expectations were clearly defined at drop off and communication afterward was great. I will definitely return for my service needs in the future More
Faulty engine/transmission I called Gunn Honda to bring my car in because I was getting a sluggish response when the vehicle accelerated from 20 to 30 miles per hour. It had a I called Gunn Honda to bring my car in because I was getting a sluggish response when the vehicle accelerated from 20 to 30 miles per hour. It had a condition of hesitating or missing. I talked to Joe Esparza. He made arrangements for me to come in the next day and advising me that I would need to ride with him to evaluate the condition I stated above. After a short ride Joe identified the problem, explained what he was going to do about it and advised me that he would call me within a couple of hours as to the problem. It turns out the problem was confirmed by their diagnostics and corrected in short order. Joe was very informed and professional throughout my time dealing with the issue. He is a real credit to the dealership and I will continue to use them. More
Outstanding!!!! Outstanding service I came all the way from Dallas, to get inspected a car that I was going to purchase in San Antonio, Ryan take care of The appoint Outstanding service I came all the way from Dallas, to get inspected a car that I was going to purchase in San Antonio, Ryan take care of The appointment , great customer service, and I know people always said this, but I really Do work in customer service for years. And trust me this was a excelllent attention. Mr joe Esparza, thank you very much amazing service, knowledge and patient.thank you guys again really recommend this place, I’m not from San Antonio but i would go there if I was. More
Excellent service Parish in the service department took care of the timing belt recall on my 2019 Ridgeline RTL-E and also took care of the A1 service that was due. He Parish in the service department took care of the timing belt recall on my 2019 Ridgeline RTL-E and also took care of the A1 service that was due. He estimated the time correctly and all was done professionally. More
Accord’s service at Gunn Honda. The Accord is running smoothly and with power after the oil change. A list of things to do was left on the check list probably on the next visit because service was done t smoothly and with power after the oil change. A list of things to do was left on the check list probably on the next visit because service was done through the Express lane. New battery advised? Really, should have taken care of it with cold weather coming, bushings needing with alignment. We’ll be back for Gunn’s excellent service. Thanks Gunn. More