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Gunn Honda - Service Center

San Antonio, TX

4.7
2,098 Reviews

2,098 Reviews of Gunn Honda - Service Center

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August 23, 2019

Turn signal repair Showed up without appointment. Was seen and repair performed under 2 hours. Great communication and friendly Service staff. Initially I was met by More

by Boerne6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

August 22, 2019

Excellent service! Gunn Honda has always provided prompt, courteous and professional service in all areas. I highly recommend the sales force and having service done is More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Gunn Honda responded

Thanks, Beth! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 16, 2019

Easy to schedule, work done on time. Scheduled a Saturday visit for oil, trans fluid, rotation, balance, and alignment on a new to me 2017 Accord. Service writer (Monica Valague) was on p More

by JIMRSX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 16, 2019

Stress Reliever The employees in the service dept go above and beyond to help w/mechanical problems. Thank very much to Monica Valague and her amazing team. More

by Rosie154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Gunn Honda responded

Thanks for letting us know, Rosie. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

August 16, 2019

Super efficient In for upgrade on shift lever knob. When made appt. is told to expect a two hour wait. However it was completed in 20 minutes! Very pleasant staff More

by Super77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis
Aug 19, 2019 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

August 14, 2019

Greatest!! Parrish and his team were STELLAR! I have already recommended him to all my friends and family!! Promote him now and then give him a bonus and a raise More

by Dudette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Gunn Honda responded

Thank you! We’re glad Parrish could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 13, 2019

Safety Recall Notification At my appointment time, I was met by the service representative. He took my key and asked if I'd be leaving my vehicle or waiting. I replied, I was wa More

by Jtsmooth29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

August 13, 2019

Efficient service; all repairs clearly explained The service I received at Gunn Honda (San Antonio) earlier this week was excellent. Explanations of repairs were clear and descriptive. Service repr More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 12, 2019

Very good Mr. Castillo was nice and helpful. Things were very clean inside and outside . The customer service was excellent. Mr. Castillo was very detailed More

by mcandrewemily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Castillo
Aug 14, 2019 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

August 11, 2019

Best in town Thank you for the continued excellent service! I look forward to many more years of bringing all my vehicles to Gunn Honda! Keep up the good work! More

by JE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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