2,098 Reviews of Gunn Honda - Service Center
Turn signal repair Showed up without appointment. Was seen and repair performed under 2 hours. Great communication and friendly Service staff. Initially I was met by Showed up without appointment. Was seen and repair performed under 2 hours. Great communication and friendly Service staff. Initially I was met by Rosa who got me over to Parish, my team guy. These are great folks. More
Excellent service! Gunn Honda has always provided prompt, courteous and professional service in all areas. I highly recommend the sales force and having service done is Gunn Honda has always provided prompt, courteous and professional service in all areas. I highly recommend the sales force and having service done is always a pleasant experience. More
Easy to schedule, work done on time. Scheduled a Saturday visit for oil, trans fluid, rotation, balance, and alignment on a new to me 2017 Accord. Service writer (Monica Valague) was on p Scheduled a Saturday visit for oil, trans fluid, rotation, balance, and alignment on a new to me 2017 Accord. Service writer (Monica Valague) was on point. Didn’t push anything and got it done. Even found me a coupon for alignment. Dealership website was easy to navigate to get appointment. I have always had good service here ( my first Honda was 1990 CRX). More
Stress Reliever The employees in the service dept go above and beyond to help w/mechanical problems. Thank very much to Monica Valague and her amazing team. The employees in the service dept go above and beyond to help w/mechanical problems. Thank very much to Monica Valague and her amazing team. More
Super efficient In for upgrade on shift lever knob. When made appt. is told to expect a two hour wait. However it was completed in 20 minutes! Very pleasant staff In for upgrade on shift lever knob. When made appt. is told to expect a two hour wait. However it was completed in 20 minutes! Very pleasant staff in service department and parts department to help me get a color paint stick. More
Greatest!! Parrish and his team were STELLAR! I have already recommended him to all my friends and family!! Promote him now and then give him a bonus and a raise Parrish and his team were STELLAR! I have already recommended him to all my friends and family!! Promote him now and then give him a bonus and a raise! More
Safety Recall Notification At my appointment time, I was met by the service representative. He took my key and asked if I'd be leaving my vehicle or waiting. I replied, I was wa At my appointment time, I was met by the service representative. He took my key and asked if I'd be leaving my vehicle or waiting. I replied, I was waiting. He asked if there were any other issues that I wished to be addressed. I told him the check engine light was on, but I have the sensor replacement at home. He asked if I had a number he could reach me at, when service was completed. I gave him my mobile number. He showed me where he would be located agterwards and directed me to the waiting area where coffee was available. My vehicle was ready earlier than estimated, and I was on my way. More
Efficient service; all repairs clearly explained The service I received at Gunn Honda (San Antonio) earlier this week was excellent. Explanations of repairs were clear and descriptive. Service repr The service I received at Gunn Honda (San Antonio) earlier this week was excellent. Explanations of repairs were clear and descriptive. Service representative (Joe Toepfer) was friendly and make the service experience a good one. More
Very good Mr. Castillo was nice and helpful. Things were very clean inside and outside . The customer service was excellent. Mr. Castillo was very detailed Mr. Castillo was nice and helpful. Things were very clean inside and outside . The customer service was excellent. Mr. Castillo was very detailed oriented and went thru the paperwork! More
Best in town Thank you for the continued excellent service! I look forward to many more years of bringing all my vehicles to Gunn Honda! Keep up the good work! Thank you for the continued excellent service! I look forward to many more years of bringing all my vehicles to Gunn Honda! Keep up the good work! More