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Gunn Honda - Service Center

San Antonio, TX

4.7
2,098 Reviews

2,098 Reviews of Gunn Honda - Service Center

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May 23, 2019

Great service I was notified by email it was time to service my crv about the same time my car service light came on. I called and made an appointment within a coup More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Gunn Honda responded

Thanks for letting us know, Barbara. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 23, 2019

Rental We usually have a good experience with service dept with getting us a fast /clean rental . However this visit we dropped off our pilot Saturday am and More

by Jenny B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Gunn Honda responded

Thanks for letting us know, Jenny. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

May 22, 2019

Professional Service We purchased our 2011 CRV from Gunn new in 2011. All of the regular maintenance services have been performed by Gunn professionally and reasonably pri More

by Doug15549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

May 20, 2019

Excellent Manny is always awesome! He’s very customer oriented, and I feel he makes common sense suggestions about maintaining my car well, and then executes th More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

May 19, 2019

First time oil change on new purchase Brought new vehicle in for first oil change. Toni Simpson did not give me a straight answer on why my cost doubled on my vehicle. Been bringing my car More

by haleac001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni Simpson
May 18, 2019

Great service Joe provided Great customer service, he was very courteous and willingness to help made us feel comfortable. He was very knowledgeable on his work and More

by cynthiaramirez1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 17, 2019

The Tech The tech Jerry Bishop was very knowledgeable and very helpful in explanation everything that they did on the repairs. He also made arrangements for th More

by irma.m.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bishop
May 21, 2019 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

May 17, 2019

Great service:) Joe on the blue team went over and beyond! Great customer service :) it was fast and was able to work remotely there on site while waiting More

by Dgomez1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Espinoza on the blue team was who I worked with
May 21, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 17, 2019

Customer Service I’ve owned 3 Honda vehicles, including my current 2018 CR-V and second purchase from Gunn Honda dealership. From sales to service, Gunn Honda is the b More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
May 21, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

May 12, 2019

Good service Denise was accurate on wait time, friendly and thoroughly explained services provided. Everyone I encountered from Denise to the guy who drove my car More

by Jules777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

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