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2,115 Reviews of Gunn Honda - Service Center
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February 21, 2019
Excellent Service Since our purchase in 2018, the service department as been nothing but spectacular. They have kept me informed through the process. Joe, Celeste and t Since our purchase in 2018, the service department as been nothing but spectacular. They have kept me informed through the process. Joe, Celeste and the team were amiable and answered any questions I had. Best dealer in SA!! More
by TAZ
February 21, 2019
Excellent service Service was performed as promised. It was finished quicker than promised. Rosa on the gold team was very pleasant and knowledgeable. She followed up b Service was performed as promised. It was finished quicker than promised. Rosa on the gold team was very pleasant and knowledgeable. She followed up by phone the next day to be sure I had no questions or concerns. More
by Suesbug4
Employees Worked With
February 19, 2019
Honda Service Parish is always professional,courteous, and helpful!! He keeps me apprised of the status of my service and promptly lets me know when it's completed Parish is always professional,courteous, and helpful!! He keeps me apprised of the status of my service and promptly lets me know when it's completed. More
by almorgan483
Employees Worked With
February 18, 2019
Service maintenance Joe explained the levels of service as well as the price range. He answered my questions regarding service recommendations from my last visit. No pres Joe explained the levels of service as well as the price range. He answered my questions regarding service recommendations from my last visit. No pressure - just information. More
by MikeC
Employees Worked With
February 14, 2019
A little frustrating. As for the question "would I recommend this dealership", my answer is not a clear cut yes or no. It's somewhere between. When I checked in with Pari As for the question "would I recommend this dealership", my answer is not a clear cut yes or no. It's somewhere between. When I checked in with Parish I was told it would be 1.5 or 2 hours. Really for an oil/filter change? Seems it should be done quicker than that. He also tried to upsell be on a different service. So 2 hours into my wait, I walk over to see how things are coming along. I am told that they are also preforming a recall issue on my vehicle and he passed me over to Joseph. This was the first time I was notified of this. No one came over to the waiting area to inform me of the recall issue. Service people were consistently coming over and talking with other customers and giving updates on their vehicles. For whatever reason I was not given the same consideration. So, Joseph tells me it will be another 20 minutes before my vehicle will be ready. Joseph did apologize to me for no one letting me know about the recall. After another 45 minutes of waiting, I walk back over to check on things. 10 minutes later, Joseph brings my vehicle around and I pay my bill. He did apologize again for the inconvenience and I did appreciate that. So basically 3 hours after arriving for a simple oil/filter change, I was on my way. A little better communication than what I received, would have been appreciated. More
by charliepapa
February 14, 2019
Very pleasant and really efficient I got a service appointment for the morning after I called, at the optimal time for me. Very friendly folks. I appreciated the workstations they had I got a service appointment for the morning after I called, at the optimal time for me. Very friendly folks. I appreciated the workstations they had so I could log on and do work during the reasonable wait while they serviced my beloved Accord. More
by Regular Guy
Employees Worked With
February 13, 2019
Excellent Quality & Professionalism, BUT I have taken my car in to GUNN Honda for many years. In fact, I have never taken it anywhere else. I always leave feeling like the work was first cl I have taken my car in to GUNN Honda for many years. In fact, I have never taken it anywhere else. I always leave feeling like the work was first class. GUNN's advisors are always professional and have always been very helpful. So, thanks, GUNN Honda. I only have two complaints: (1) I wish you were closer to my home; and (2) I actually DO have a complaint. My wife drives a Toyota and takes her car to Cavender Toyota for maintenance. Cavender always washes her car after working on it. GUNN Honda used to do that but hasn't done it for some years. I think GUNN Honda should return to that policy of washing its client's car after doing maintenance on it. Then I would have to give you 5 stars instead of 4. Sorry. However, I would still recommend your dealership to anyone. More
by Donald J. Walheim
Employees Worked With
February 12, 2019
Gunn Honda Joe was great. Excellent communication and experience. Shuttle service is very convienient and a time saver. Online scheduling is also very easy to wo Joe was great. Excellent communication and experience. Shuttle service is very convienient and a time saver. Online scheduling is also very easy to work with and make an appointment. More
by Jaceeye
Employees Worked With
February 10, 2019
Good service . Joe is very professional. Monica patiently and effectively helps me arrange service. I am pretty satisfied with this service. They did a good job. . Joe is very professional. Monica patiently and effectively helps me arrange service. I am pretty satisfied with this service. They did a good job. More
by Melissa
February 09, 2019
No problems, well done Routine maintenance with no problems and shuttle service, Which I appreciate. Courteous staff and quick response and quick turn around of vehicle. A v Routine maintenance with no problems and shuttle service, Which I appreciate. Courteous staff and quick response and quick turn around of vehicle. A very good experience! More
by Kbarnett12
Employees Worked With
Dennis Hayes
