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Gunn Honda - Service Center

San Antonio, TX

4.7
2,098 Reviews

2,098 Reviews of Gunn Honda - Service Center

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February 01, 2019

Great service and customer focus Awesome and speedy service. Received a loaner car and was in the loop throughout the day on unexpected issues and progress. Have been a Gunn Honda cus More

by Micholin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Castillo
Feb 01, 2019 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 01, 2019

Great on time service I took my vehicle for service, no appointment, and was told it was going to take between 45-60 minutes to change oil, filter, rotate tires and do a fl More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personnel lady at desk farthest right while facing maintenance
Feb 01, 2019 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 01, 2019

Bill‘s Civic maintenance The 2006 Civic hybrid had to have the struts replaced after 235,000 miles and the rear engine mount replaced. Gunn Honda did the necessary repairs a More

by Lucky dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 29, 2019

Great, Friendly Service, Always. Fast Friendly Service when I need to go in or call for any questions or service that I may need. Gunn Honda will always have my business. More

by Norma-Gunn Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes, Adam Cervera
Jan 29, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 27, 2019

Best Experience I have yet to have a bad experience and have been using Gunn Honda for many many years. Monica was great in servicing the vehicle and getting everyth More

by pgross2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 27, 2019

Excellent customer service & Service Dept. I’ve always received excellent customer service from Gunn Honda off of the I-10 Frontage road by Costco. I purchased both a 2011 Ridgeline & a 2014 Ac More

by TexasEx1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Maimbo express service lane & Tony
Jan 28, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 26, 2019

Superb Service Our Honda Pilot had an out of warranty issue on an emission problem and Parish at Gunn Honda was able. to arrange a loaner car, make repairs and coor More

by Captredball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parish Malone
Jan 28, 2019 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 26, 2019

Oil service and then fixed warranty issue Denise was courteous, professional, and very responsive to any questions I had. I was very pleased with the service I received. I’lll continue to go More

by jan530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 25, 2019

Service visit Took my pilot in for it’s first oil change and service rep was courteous, accommodating and very knowledgeable. My vehicle was ready when promise and More

by Juarez1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Pendergr
Jan 28, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 25, 2019

Oil and transmission services. Was very happy with the length of time from arrival to departure Tim was very informative on my car I will continue my business with GUNN HONDA. More

by Carlos 1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim castillo service
Jan 28, 2019 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

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