2,098 Reviews of Gunn Honda - Service Center
Great service and customer focus Awesome and speedy service. Received a loaner car and was in the loop throughout the day on unexpected issues and progress. Have been a Gunn Honda cus Awesome and speedy service. Received a loaner car and was in the loop throughout the day on unexpected issues and progress. Have been a Gunn Honda customer since the Bandera days and have always received great service, More
Great on time service I took my vehicle for service, no appointment, and was told it was going to take between 45-60 minutes to change oil, filter, rotate tires and do a fl I took my vehicle for service, no appointment, and was told it was going to take between 45-60 minutes to change oil, filter, rotate tires and do a fluid and light inspection. I was pleasantly surprised that it took only 38 minutes. I hate places which give a time or appointment to find out it was “just a reference” Here I received an explanation of everything done to the vehicle, paid and got back in my vehicle before the 45 minute mark. Thank you very much More
Bill‘s Civic maintenance The 2006 Civic hybrid had to have the struts replaced after 235,000 miles and the rear engine mount replaced. Gunn Honda did the necessary repairs a The 2006 Civic hybrid had to have the struts replaced after 235,000 miles and the rear engine mount replaced. Gunn Honda did the necessary repairs and now the car is running great. It’s still getting very good mileage in the 47 mpg range. The car feels like it could go another 100,000 miles without problems. This car drives me to work and back 50 miles per day. Thanks Gunn Honda! More
Great, Friendly Service, Always. Fast Friendly Service when I need to go in or call for any questions or service that I may need. Gunn Honda will always have my business. Fast Friendly Service when I need to go in or call for any questions or service that I may need. Gunn Honda will always have my business. More
Best Experience I have yet to have a bad experience and have been using Gunn Honda for many many years. Monica was great in servicing the vehicle and getting everyth I have yet to have a bad experience and have been using Gunn Honda for many many years. Monica was great in servicing the vehicle and getting everything complete. More
Excellent customer service & Service Dept. I’ve always received excellent customer service from Gunn Honda off of the I-10 Frontage road by Costco. I purchased both a 2011 Ridgeline & a 2014 Ac I’ve always received excellent customer service from Gunn Honda off of the I-10 Frontage road by Costco. I purchased both a 2011 Ridgeline & a 2014 Accord Hybrid EXL and had fantastic service from the sales department as well as follow-up care. The service department has also always provided top-notch maintenance for both vehicles at reasonable rates given the technology and quality of the cars. I’ve been reluctant to take my cars elsewhere because I’ve found they don’t know the vehicles well nor how to properly service them- along with not having the correct parts on hand when needed. The service department has always applied discounts to its pricing. Ironically the stock tires on the Accord, when needing to be replaced at over 65k mileage, were significantly less expensive at the dealer than through big chain “discount” tire stores. Overall Gunn Honda is excellent from top to bottom. They’ll be the first stop and most likely my only stop when purchasing my next vehicle. They’ve consistently had the widest selection of inventory in both new and used vehicles. I highly recommend Gunn Honda and am grateful to all of its staff for the stellar customer service provided over the years- and years to come! Kudos to Jonathan Maimbo & Tony in the service department for the excellent service provided on 1/26/19!!! Jonathan explained in detail all of the services due for the Accord, the prices, and which ones could be delayed- along with explaining in depth what each service involved as well as the mechanical design of the Accord Hybrid 4 cylinder engine (it has #8 spark plugs- 2 per cylinder, which I never knew). More
Superb Service Our Honda Pilot had an out of warranty issue on an emission problem and Parish at Gunn Honda was able. to arrange a loaner car, make repairs and coor Our Honda Pilot had an out of warranty issue on an emission problem and Parish at Gunn Honda was able. to arrange a loaner car, make repairs and coordinate with Honda to cover the expenses of our repair. We are longtime Gunn Honda customers and we’re treated like family! More
Oil service and then fixed warranty issue Denise was courteous, professional, and very responsive to any questions I had. I was very pleased with the service I received. I’lll continue to go Denise was courteous, professional, and very responsive to any questions I had. I was very pleased with the service I received. I’lll continue to go to Gunn Honda for any maintenance or service needs for my vehicle. More
Service visit Took my pilot in for it’s first oil change and service rep was courteous, accommodating and very knowledgeable. My vehicle was ready when promise and Took my pilot in for it’s first oil change and service rep was courteous, accommodating and very knowledgeable. My vehicle was ready when promise and thorough explanation of work and inspection of vehicle was provided. More
Oil and transmission services. Was very happy with the length of time from arrival to departure Tim was very informative on my car I will continue my business with GUNN HONDA. Was very happy with the length of time from arrival to departure Tim was very informative on my car I will continue my business with GUNN HONDA. More