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Gunn Honda - Service Center

San Antonio, TX

4.7
2,115 Reviews

2,115 Reviews of Gunn Honda - Service Center

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February 07, 2019

Gunn Honda We can’t sayvenoug good things about Gunn Honda. Whether it is in Sales or Service we have always been treated to our utmost satisfaction. More

by Bev45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 06, 2019

Friendly, quick, Friendly,quick, thorough,knowledgeable and able to explain what was done so I Understood. Alexis is the best! I always have found the dealership t More

by Thurman7 001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Feb 07, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 05, 2019

B 1 service & battery I had a low battery light on my 9 month old Odyssey. The completed my B1 service and replaced the battery along with an alignment in an hour and a hal More

by Momof3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Express Service Lane employee
Feb 06, 2019 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 04, 2019

Service/Repairs The crew is always helpful and ready to answer any questions, even when the assigned service writer is not available. They want you to know what was c More

by Jon792
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 03, 2019

Service Mr Malone goes over a boo and beyond to satisfy his customers. He’s a keeper for your company. I like the way I’m treated by all Honda employees. Kee More

by Buff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 03, 2019

Having a key made The service center was very friendly and knowledgeable they answered all my questions. I called two other Honda dealers and was very disappointed with More

by Agomez17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember employee ‘s name
Feb 04, 2019 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family! Let us know if there is ever anything we can do for you.

February 03, 2019

Check the battery Checked the electrical system and realized the battery needed replacing. It was h set warranty Quick service and sent on my way. They told me I c More

by Bodetess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 01, 2019

Great service and customer focus Awesome and speedy service. Received a loaner car and was in the loop throughout the day on unexpected issues and progress. Have been a Gunn Honda cus More

by Micholin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Castillo
Feb 01, 2019 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 01, 2019

Great on time service I took my vehicle for service, no appointment, and was told it was going to take between 45-60 minutes to change oil, filter, rotate tires and do a fl More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personnel lady at desk farthest right while facing maintenance
Feb 01, 2019 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 01, 2019

Bill‘s Civic maintenance The 2006 Civic hybrid had to have the struts replaced after 235,000 miles and the rear engine mount replaced. Gunn Honda did the necessary repairs a More

by Lucky dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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