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Gunn Honda - Service Center

San Antonio, TX

4.7
2,097 Reviews

2,097 Reviews of Gunn Honda - Service Center

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November 27, 2018

Perfect As always great customer service . Getting to be recognized by service department makes a customer feel really good. I always see the great team work More

by Civic2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alaquine
Nov 27, 2018 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 25, 2018

Always a great choice for service I’ve been a Gunn Honda customer since 1989, five cars later and I still enjoy the Easy of the buying experience and top notch maintenance. Edtsmtes a More

by Wfwint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

November 23, 2018

Service Excellent service , Timely, courteous, I don’t take my car to any other place other than Gunn Honda.I plan on returning for my next service More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall Who’s name. He works in the express lane,
Nov 26, 2018 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

November 22, 2018

Quick and easy Manny And Adriana are knowledgeable and took care of my 2008 Pilot quickly. I didn’t even have to pay as Mani informed me of the warranty, he addresse More

by KarlaF.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

November 19, 2018

Outstanding service Gunn Honda has an exceptional service department. Everyone is upbeat, happy to work and will go the extra mile to assist their customers beyond their More

by HappyCustomer11502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Nov 20, 2018 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

November 17, 2018

Service was very prompt and finished quickly. I was in and out within 30 minuntes. I am specifically satisfied with how well Michael treated me and how court More

by CTRDreamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vrba
Nov 20, 2018 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

November 17, 2018

Service I always had a good experience with the service department . Unfortunately not this time the waiting was going on forever . After 3 and half hour went More

by Gypsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis mendoza
Nov 20, 2018 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. However, it seems like you had some concerns. Would you mind reaching out to us directly so that we can learn more about your experience? You can ask for our Service Director, Randy Randolph at 210-680-3371. We'd love the opportunity to understand how we can better serve you moving forward.

November 16, 2018

Always professional and attention is paid to our concerns Because the service is alway good and friendly unlike the dealership we purchased from this time sorry we didn't use gunn but still bought honda More

by Dogdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

November 15, 2018

Oil change went well. Great service. Quicker than promised, which was great. No issues at all. Seems a little pricey for an oil change but it’s worthwhile to get this level More

by JimB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

November 15, 2018

Mirror Repair I am happy to give Manny a great review. I was extremely happy with the service and timely manner in which my car was fixed. More

by Tracy W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

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