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Gunn Honda - Service Center

San Antonio, TX

4.7
2,115 Reviews

2,115 Reviews of Gunn Honda - Service Center

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December 28, 2018

Accommodating Rosa at Gunn Honda was most accommodating. Her and her assistant answered all of my questions and addressed any concerns I had. They are readily avail More

by Gunnservc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste
Dec 31, 2018 -

Gunn Honda responded

Thank you! We’re glad Rose could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 23, 2018

5 Stars, what I expect from Gunn Honda after 20 years! Express Service was just that , quickly and professionally completed. The cost of the service was good value. The old coffee machine was far superior More

by selwobtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2018 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

December 22, 2018

Service Joe squeezes me in first thing and made the process very smooth. Gave good updates during the day. Well done. Updates mean a lot to customers. More

by Dlpetro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2018 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

December 21, 2018

Maintenance I have been doing business with Gunn Honda since 2013 on my 2012 pilot they're not only excellent and what they do but the gold team has provided exce More

by Straygoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

December 21, 2018

Actuator repair Great cooperation with American Honda & Gunn Honda. American Honda took into account our loyalty and being a Honda and or Acura owner since 1982 the More

by tchavez56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

December 20, 2018

Disappointed I had a coupon was unable to find it. I asked my husband to email me his and didn’t receive on time. The representative could’ve granted it but didnt. More

by Jenn2019
Recommend Dealer
No
Employees Worked With
Tim Castillo
Dec 20, 2018 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team. In the meantime, if you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward.

December 18, 2018

Excellent Service Parish again provided Outstanding service and Exceptional Customer experience. I would Highly recommend this Dealership and Service Department! My ser More

by Bmay4747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

December 12, 2018

Waiting time too long, just for an oil change, service agent was professional and friendly, but waiting time sucks, every time that my car needs service Waiting ti More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chanty
Dec 12, 2018 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team.

December 11, 2018

Checkup I was promised it would all be done in an hour and it only took 45 minutes! That made me happy! Denise was very professional and nice! More

by Cindyhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

December 08, 2018

Good service Monica, the service tech assisted us in getting a loaner vehicle. We were able to get our vehicle sooner. The whole experience was good. We have us More

by Tim78028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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