2,096 Reviews of Gunn Honda - Service Center
Comprehensive B13 with new brake pads, brake flush Monica and her team took amazing care of me. From start to finish they made sure I understood the process, what was happening next, & what my options Monica and her team took amazing care of me. From start to finish they made sure I understood the process, what was happening next, & what my options were. They even gave me a courtesy car to run errands in. I left with such peace of mind! More
Maintenance I went to the dealership for a brake flush & allingment. I told Joe Toepfer I would be in the waiting area. He told me it would take about 2 hours. Af I went to the dealership for a brake flush & allingment. I told Joe Toepfer I would be in the waiting area. He told me it would take about 2 hours. After 3 hours he called me & said they were having problems with the machinery that does the alignment and that it would be another 30 to 45 minutes. After 45 minutes he called and said it was done. I went to pay for the service that’s when he made the comment that he had noticed my paperwork sitting over to the side and he said he thought he had better call me. This made me feel like he had forgotten about my car being serviced. A two hour service job turned into a four hour ordeal. All this time I was waiting. More
Got the job done. Very professional. Told me upfront exactly how long it would take for the service and there were others in front of me, & they were right on the dot. Very professional. Told me upfront exactly how long it would take for the service and there were others in front of me, & they were right on the dot. The only thing I would add is at checkout they should ask if I have a coupon. I had one and totally forgot about it at checkout. Could have saved $10. More
Outstanding Since I purchased my Pilot at Gunn my wife and I feel more secure that all the maintenance work be done at the dealer. Thanks Mr. Toepfer for his know Since I purchased my Pilot at Gunn my wife and I feel more secure that all the maintenance work be done at the dealer. Thanks Mr. Toepfer for his knowledge and patiention. More
A1 maintenance Super helpful staff. They took care of me and my car, and the wait was minimal. Great service! Definitely will be coming back for my next maintenance Super helpful staff. They took care of me and my car, and the wait was minimal. Great service! Definitely will be coming back for my next maintenance service! More
Recall Repair for Pilot The work was done as promised and staff was very professional. Waiting facility was excellent and provided space to relax and work on computer. Recomm The work was done as promised and staff was very professional. Waiting facility was excellent and provided space to relax and work on computer. Recommend the service center for others. More
Mechanical failure with my vehicle. Starting problem. Great service, experience and follow up with phone calls to keep me informed regarding my vehicle. Clean show room and comfortable. Enjoyed the shu Great service, experience and follow up with phone calls to keep me informed regarding my vehicle. Clean show room and comfortable. Enjoyed the shuttle ride home. More
Wife’s Honda Gets Serviced Our Honda’s have always gone to Gunn Honda for service. The work is always first rate. The people are professional. The waiting room is stocked with Our Honda’s have always gone to Gunn Honda for service. The work is always first rate. The people are professional. The waiting room is stocked with water and coffee, donuts if you get there early. More
excellent work very good customer service.always very supportive, know their work.Always very courteous. Always feel very good whenever go there. Always on time ser very good customer service.always very supportive, know their work.Always very courteous. Always feel very good whenever go there. Always on time service.some times very quick. More
Above and beyond From the call to make my appointment to driving away after my service, I had amazing service. I was explained everything before I took my car, during From the call to make my appointment to driving away after my service, I had amazing service. I was explained everything before I took my car, during, and after. Never felt out of the loop and they made sure I knew what was going on. Will definitely use them again. More