2,096 Reviews of Gunn Honda - Service Center
Best place to service your Honda Love the express service, just drop in and enjoy some coffee and Krispy Kreme, watch some TV and before you know it your car is ready. The staff is f Love the express service, just drop in and enjoy some coffee and Krispy Kreme, watch some TV and before you know it your car is ready. The staff is fast and friendly, I’ve always had a good experience. More
Express Service Gunn Honda has always taken great care of me! Excellent service and employees are friendly and professional. I always buy and get service at Gunn Hon Gunn Honda has always taken great care of me! Excellent service and employees are friendly and professional. I always buy and get service at Gunn Honda! More
Not competitive enough I purchased my vehicle from Gunn and have been extremely happy about the customer service overall. There are a few things I would definitely change if I purchased my vehicle from Gunn and have been extremely happy about the customer service overall. There are a few things I would definitely change if they want to keep their clientele. I had an issue with my battery and they provided me with the overall cost to replace it. I called around the other dealerships and they provided me a cost at nearly half of Gunn’s initial quote for the same battery and same warranty. I spoke to my advisor and asked to price match and was denied. I left. More
Great service I took my Honda Odyssey for service as the engine light was on. Denise was really helpful in taking in my vehicle even though I just walked in. Along I took my Honda Odyssey for service as the engine light was on. Denise was really helpful in taking in my vehicle even though I just walked in. Along with the engine misfire the team found some issues with piston rings which was take care via warranty extension at no cost. I was provided loaner car for the duration of service. In all great experience. More
A12 Maintenance Was pleasantly greeted by my service advisor Jonathzn M. Where he explained everything that is entailed with my wife’s scheduled maintenance. He was r Was pleasantly greeted by my service advisor Jonathzn M. Where he explained everything that is entailed with my wife’s scheduled maintenance. He was right on point on giving me an ETC of the vehicle. He went over the summary of events by each line item, front and back pages Very professional, courteous and knowledgeable of Honda policies and vehicle. Vehicle came back including removal of floor service paper mat. More
TERRIBLE SERVICE DEPT DO NOT TRUST THESE CON ARTISTS! 0 stars! They overcharged my AC and ruined my whole system. Their "discounted" price to fix their mistake was $1800. O DO NOT TRUST THESE CON ARTISTS! 0 stars! They overcharged my AC and ruined my whole system. Their "discounted" price to fix their mistake was $1800. On a separate issue, they quoted me the wrong price over the phone and then the actual charge was $900 more expensive than what they quoted. I am so unhappy with this place and will NEVER return. More
Frustrated and extremely disappointed My 2006 Honda crv is car I love. But my ac compressor went out. I saw on line where there had been a recall because this part can disintegrate and me My 2006 Honda crv is car I love. But my ac compressor went out. I saw on line where there had been a recall because this part can disintegrate and metal parts and shavings get flow into the line and then that all has to be replaced. I never received a recall notice on this. I have only received the air bag recall. I was not aware of it until itl went out and I researched it on line. It advises online to request a Good Will Assistance regarding 12-072. I did this and was told that my car no longer qualified because it was over 100 thousand miles. Lovely, what a wonderful loophole to get out of helping me, especially since I was never advised of any recall. They were nice enough to wave the diagnostic fee. but would not let me speak to a supervisor or GM as I requested ,from the young lady assisting Mr Hayes, to seek resolving this issue. I am poor and work a low wage job. I told them that. There was no attempt to even help or consult some one higher up. I left there in tears. Gunn----"real simple" if you have money. But also it hurts me that they did not have the honesty and integrity to do the right thing. Very disgusted and sad! More
Great service Gunn Honda always treats me well and truly cares about their service. They are fair and honest. They do great work while yet maintaining a quick in an Gunn Honda always treats me well and truly cares about their service. They are fair and honest. They do great work while yet maintaining a quick in and out service. More
Service that can't be beat! Everytime I come to Gunn Honda it's like the first time! Best service hands down with the nicest people. Ken Garza my original sales man was amazing! Everytime I come to Gunn Honda it's like the first time! Best service hands down with the nicest people. Ken Garza my original sales man was amazing! Rosa who helped me with my oil change and tire rotation was so kind and so informative! I love Gunn Honda! 100% always recommend! More
Excellent service Gunn Honda is always organized in how they handle their customers which make car maintenance a breeze as opposed to an annoying experience. Fast frien Gunn Honda is always organized in how they handle their customers which make car maintenance a breeze as opposed to an annoying experience. Fast friendly service...always. More