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Gunn Honda - Service Center

San Antonio, TX

4.7
2,094 Reviews
Call Service Center (210) 361-9784

2,094 Reviews of Gunn Honda - Service Center

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April 18, 2025

Drive to Gunn Honda is atrocious! Service was great. Rosa Alvarado expedited recall installation. Saved me an entire hour! Please move Gunn Honda to New Braunfels. More

by Mark.kauzlarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear that Rosa Alvarado provided great service and helped save you time with the recall installation. We truly appreciate your suggestion about relocating — we’re always looking for ways to improve the experience for our customers. Thank you for choosing Gunn Honda!

April 16, 2025

Brought in 2022 Civic for a recall repair. Treated well, and car was repaired quickly. More

by raseegmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alaquinez
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Apr 23, 2025 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear that you had a positive experience with your 2022 Civic recall repair. It’s great to know you were treated well and that the repair was completed quickly. We appreciate your trust in us and look forward to serving you again!

April 16, 2025

All was satisfactory! Robert was attentive to our needs. Would recommend Gunn Honda to others. More

by budchurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
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Apr 23, 2025 -

Gunn Honda responded

Thank you for your kind review! We’re so happy to hear that Robert was attentive to your needs and that your experience was satisfactory. Your recommendation means a lot to us, and we truly appreciate your trust in Gunn Honda. We look forward to serving you again!

April 14, 2025

Very prompt and detailed attention to problems with your automobile. Very courteous and professional service. More

by kathleenscrimpsher1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Gunn Honda responded

Thank you for sharing your positive experience! We're thrilled to hear that you received prompt, detailed, and professional service. Our team strives to provide courteous care, and we appreciate your recognition. We look forward to assisting you with any future automotive needs!

April 04, 2025

Friendly service. Coordinated with my schedule recommended service needed and reviewed service items with me when done More

by mcobh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vasquez and Chanti Vong
Report | Print
Apr 23, 2025 -

Gunn Honda responded

Thank you for your kind review! We’re happy to hear that our team provided friendly service and was able to coordinate everything around your schedule. It’s great to know the service recommendations and follow-up were helpful. We appreciate your trust and look forward to your next visit!

April 03, 2025

The service was great. Tony did a great job of keeping me informed and checking me out. More

by Cmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 23, 2025 -

Gunn Honda responded

Thank you for your great feedback! We're so glad to hear that Tony provided excellent service and kept you well-informed throughout your visit. Communication and customer care are very important to us, and we’re happy your experience reflected that. We appreciate your business!

April 01, 2025

Toni Simpson was awesome and very courteous! Gunn Honda dealership is a really great place for services for your vehicles, the staff is very friendly! More

by divya22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Simpson
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Apr 23, 2025 -

Gunn Honda responded

Thank you so much for your kind words! We're thrilled to hear that Toni Simpson provided you with such courteous and awesome service. It's always our goal to create a friendly and welcoming environment, and we’re glad you felt that during your visit. We truly appreciate your support of Gunn Honda!

April 01, 2025

Chanti was the lady I felt with. She was friendly and explained the services and the $ value of each service and wait time. For anything outside the norm she came and explained the i More

by mcwade1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Report | Print
Apr 23, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We’re so glad to hear that Chanti took such great care of you. Her clear communication about services, pricing, and wait times is exactly the level of transparency we strive for. We’re thrilled you were extremely satisfied and appreciate your trust in us!

March 28, 2025

Great service. The only issue is that when I went to pickup the vehicle, it took several min for someone to acknowledge me and page my service rep. More

by cmlackups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear you received great service, but we apologize for the delay when picking up your vehicle. We appreciate your patience and will work on improving our responsiveness. We look forward to serving you again in the future!

March 26, 2025

Went in for a service recall. The advisor was friendly, helpful, explained the process thoroughly and set expectations. The service took about 3 hours, she texted when it was read More

by serch18
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Report | Print
Mar 26, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We're so glad to hear that your service visit went smoothly and that our advisor provided helpful, thorough communication. We strive to make every visit efficient and stress-free, and we’re happy to know we met your expectations. Thank you for your trust!

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