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Gunn Honda - Service Center

San Antonio, TX

4.8
2,105 Reviews
Call Service Center (210) 361-9784

2,105 Reviews of Gunn Honda - Service Center

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May 04, 2025

Rosa Alvarado has been providing excellent service every time I used the dealership. This is my 3rd Honda from this dealership. It has been great. More

by mo_penix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Alvarado
Report | Print
May 12, 2025 -

Gunn Honda responded

Thank you so much for your continued loyalty and for taking the time to share your experience! We're thrilled to hear that Rosa Alvarado has consistently provided you with excellent service. It’s wonderful to know this is your third Honda from our dealership—we truly value your trust and look forward to continuing to serve you for years to come!

May 02, 2025

Pleased with service and employee friendliness. Service advisor was very informative. Would recommend this location for Honda car service. More

by Nuffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHANTI VONN
Report | Print
May 12, 2025 -

Gunn Honda responded

Thank you for your kind review! We're glad to hear you were pleased with both the service and the friendliness of our team. It’s great that your service advisor kept you well-informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again with your Honda service needs!

May 02, 2025

Gunn Honda is the best for me! ! Rosa helped me to know what I need to do as soon as I start a new job to my auto! Got headlight buffed, right one! Looks good!!! Thanks always to More

by greenthings, Cindy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Gunn Honda responded

Thank you so much for your kind words and continued support! We're thrilled to hear that Rosa was able to guide you through everything you needed, especially during an important transition like starting a new job. We're glad your headlight looks great, and we truly appreciate your loyalty to Rosa and the Gunn Honda team. We look forward to seeing you again!

May 01, 2025

Wait time was almost 3 hours when I had the earliest available appointment. Received news that I would have to drop my car off all day during working day for recalled part, no rental or any remedy offer More

by Jacobesco15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chanci
Report | Print
May 12, 2025 -

Gunn Honda responded

Thank you for your feedback. We’re truly sorry to hear about your recent experience and understand how frustrating it must have been. Your concerns are important to us, and we value all feedback as it helps us improve. We appreciate your patience and hope to provide a better experience in the future.

April 28, 2025

Person that took care of me was great explained everything in in due time and kept me I updated through out the service More

by lambert55ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Report | Print
Apr 29, 2025 -

Gunn Honda responded

Thank you for your thoughtful review! We're thrilled to hear that our team member provided clear explanations and kept you well-informed throughout the entire service. Communication is a top priority for us, and we’re glad you felt supported every step of the way.

April 27, 2025

Great services and fast, friendly people and good over all, always come here for my vehicle maintenance. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Alvarado
Report | Print
Apr 29, 2025 -

Gunn Honda responded

Thank you for your continued loyalty and for taking the time to leave such a positive review! We're happy to hear that you consistently receive great service from our friendly and efficient team. We truly appreciate your trust in us for your vehicle maintenance needs!

April 27, 2025

Joe Esparza and his team are the best . Adrian helped me today with my oil change and gave me a ride to Costco thanks More

by lorettabaeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza
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Apr 29, 2025 -

Gunn Honda responded

Thank you so much for your kind words! We're proud to have team members like Joe Esparza and Adrian who go above and beyond to provide excellent service. We're glad Adrian was able to assist with your oil change and get you to Costco—your satisfaction means everything to us!

April 26, 2025

Very pleasant experiences getting my car serviced. Helpful, friendly and very competent service writers and mechanics. They kept me informed and answered questions. Very comfortable waiting area. More

by gflynn179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Report | Print
Apr 29, 2025 -

Gunn Honda responded

Thank you for the wonderful review! We're thrilled to hear that every visit to Gunn Honda has been a pleasant experience for you. Our team takes pride in providing helpful, friendly, and knowledgeable service, and we're especially glad Chanti made such a great impression. Your kind words mean a lot!

April 23, 2025

My first visit. Everyone was helpful and attentive. Nice clean waiting area. I will return. More

by cheriedee66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Gunn Honda responded

Thank you for choosing us for your first visit! We’re so glad to hear that our team was helpful and attentive, and that you enjoyed our clean waiting area. We truly appreciate your feedback and look forward to welcoming you back for your next visit!

April 20, 2025

Excellent sales and service, very friendly people who know their job. I do not like the dealership’s anti 2nd amendment stance stickered on all of the “ service “ doors. My personal firearm is safer on More

by Daj624
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Gunn Honda responded

Thank you for your feedback! We’re thrilled to hear you had a great experience with our sales and service teams. We also understand and respect your perspective regarding the signage. Your concerns are important to us, and we appreciate you sharing your thoughts. We’re committed to providing a welcoming and professional environment for all of our customers.

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