Gunn Honda - Service Center

Service Advisor Phillip Kotrola Phillip (Service Advisor) provided prompt, knowledgeable advice. He processed my State Inspection needs with a smile. He also looked at the reason f Phillip (Service Advisor) provided prompt, knowledgeable advice. He processed my State Inspection needs with a smile. He also looked at the reason for the back door adjar light. It we suspected the door switch was the culprit, an item that could be handled at a different date. Interestingly, when I picked up the car, no warnig light. More

Good customer service I have always had good experience with this place. I have been back since buying my car -- and they have been great everytime I have been there. I have always had good experience with this place. I have been back since buying my car -- and they have been great everytime I have been there. More

Taking Care of Business Parish Malone , Mike Vrba and all the staff at Gunn have just been terrific. Very thoughtful, thorough and professional. I have been coming to the Gun Parish Malone , Mike Vrba and all the staff at Gunn have just been terrific. Very thoughtful, thorough and professional. I have been coming to the Gunn Service Center for 13 years. Thanks! Dow Patterson More

Actual, Sincere, Feeling of the desire to want to help me. I felt as soon as I drove in and was approached by an extremely attractive female service person, that I was in good hands and my needs would be handl I felt as soon as I drove in and was approached by an extremely attractive female service person, that I was in good hands and my needs would be handled in a professional and quick manner. The attendant was knowledgeable and precise about the cost and estimated time I would be there. Both very important to me. Only after a few short minutes I was approached with an estimate. Which I agreed to. In a short time after while enjoying my favorite morning TV broadcast of CNN, and sampling the very well stocked snack bar and beverage center. I was again brought up to speed about my car. I was treated with utmost respect, honesty, courteousness. Overall a great visit. Upon leaving grounds and curb appeal was very well kept and clean. My car is running perfectly after it's routine maintenance. More

Tire replacement Excellent service as always! Timely greeting and representing of service details. Delivery after drop off ahead of schedule. Visited with initial s Excellent service as always! Timely greeting and representing of service details. Delivery after drop off ahead of schedule. Visited with initial salesperson regarding satisfaction of Honda FIT. More

Service Thought I had a front end problem after I performed a complete brake job & tire rotation. Had a vibration between 60-70. Took CRV to Gunn Honda - go Thought I had a front end problem after I performed a complete brake job & tire rotation. Had a vibration between 60-70. Took CRV to Gunn Honda - gold team Forrest Smith. Service team did analysis, determined that front tires were out of round. Wrote out analysis which helped me get these tires replaced. In addition, performed warranty work on LF door actuator, which I knew nothing about. All around, great service, great people. More

Few things in life are painless. This is one of them We are on our third Honda Odyssey and this one we purchased from a true professional, Mr. Howard Shorter. We were given the card of the Silver Team m We are on our third Honda Odyssey and this one we purchased from a true professional, Mr. Howard Shorter. We were given the card of the Silver Team mgr. Phil. He took good care of us and since I am getting on in age and sometimes feel I do not have a grip on things, he made sure to calm all my fears about the new licensing laws in Texas. We have never met so many good folks in a dealership. More

What a great place to wait. I couldn't choose a better place to wait nearly three hours than Gunn Honda. It was cool inside, comfortable chairs, TV with the latest news, deliciou I couldn't choose a better place to wait nearly three hours than Gunn Honda. It was cool inside, comfortable chairs, TV with the latest news, delicious coffee, a donut for breakfast, newspaper to read, and most of all a massage for my aching back. Add all that to the very polite and knowledgeable Donny Penn who took my car away and kept me informed about the procedures being done and you have a very satisfied woman. Of course I wouldn't have chosen to be at a service spot in the first place but happily my Accord was repaired, the price was less than I expected, and the morning was pleasant. Thanks to Gunn Honda for 'time spent'. More

First oiil change Gunn Honda has been great. Little disappointed in our crv. First real road trip and paint chipped. I thought the paint was something special. I bought Gunn Honda has been great. Little disappointed in our crv. First real road trip and paint chipped. I thought the paint was something special. I bought the top protection package and apparently that does not cover. So now,have a brand new 2015 DARK blue crv with white spots from paint chipping. More

Sales Dept & Service Dept I make my vehicle purchases based on the service dept.; Gunn Honda has the best service people working for them. I get the very best with Gunn Honda I make my vehicle purchases based on the service dept.; Gunn Honda has the best service people working for them. I get the very best with Gunn Honda Service Dept. I was disappointed only once (new employee mistake) but the service manager corrected the situation immediately. In my 10 + years of purchasing vehicles and getting service done here, I have never truly regretted any decision with regards to Gunn Honda! Thank you to my Gunn Honda friends: Forrest Smith, Steve Harwood, Curtis, and Craig Simpson. Celeste Branstetter & Felice Garcia More