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Gunn Honda - Service Center

San Antonio, TX

4.8
2,145 Reviews

2,145 Reviews of Gunn Honda - Service Center

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March 27, 2024

The service I received at Gunn Honda was excellent and the staff was outstanding in the performance of their duties! More

by Ed G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza, Service Advisor and Jerry Bishop, Technical Advisor - Five Stars for each of them- Outstanding Job!!!
Mar 28, 2024 -

Gunn Honda responded

Thank you for taking the time to share about your recent experience with us! We do our best to ensure a great experience for all our customers and are happy to hear you were well taken care of! Thank you for choosing Gunn Honda.

March 27, 2024

Toni in service very good job. Very professional Very knowledgeable. Went through everything to make sure I understand. More

by Tchandan48tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
Mar 28, 2024 -

Gunn Honda responded

Thank you for the 5-star review! Happy to hear you and your vehicle were well taken care of. Thank you for choosing Gunn Honda!

March 26, 2024

I think the staff are courteous and professional, and I trust them to work in my car. The waiting area is nice and has drink and snack vending machines - handy! The seats could be a bit more comfy, though. More

by squireswh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freeman Sparks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Gunn Honda responded

Thank you for taking the time to share your recent experience! We truly appreciate your support and feedback. Thank you for choosing Gunn Honda!

March 23, 2024

Took care of my battery replacement quickly and expediently while I waited for less than 30 minutes More

by rochellarivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Mar 25, 2024 -

Gunn Honda responded

Glad to hear you had a great experience with us! Thank you for choosing Gunn Honda. We appreciate your support.

March 23, 2024

Service was good. Expensive but expected at a dealer versus a quick lube. I do miss vacuum service that used to be with dealer service. More

by Wmjmatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Gunn Honda responded

Thank you for taking the time to share about your recent experience! We appreciate your support.

March 22, 2024

Great friendly quick service without any extra hassle. Couldn’t recommend them enough. Definitely earned my service More

by rodG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Honore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Monreal
Mar 25, 2024 -

Gunn Honda responded

Thank you for the 5-star review! Happy to hear you were more than satisfied with your visit!

March 19, 2024

We have purchased and maintained 5 vehicles from Gunn Honda and 3 vehicles from Gunn Dodge. Gunn has proven to out perform any other dealership that I have experienced. Gunn Honda’s staff has demonstra More

by It’s GUNN or none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza
Mar 20, 2024 -

Gunn Honda responded

Thank you so much for the glowing review! We pride ourselves on providing the utmost customer service in sales and in service, and we treat our customers like family. We are thrilled to hear you continue to have a great experience with us. Please let us know if you ever need anything, and thank you for being a part of our Gunn family!

March 16, 2024

Unclear Estimate Led to Frustration at Gunn Honda. Last week purchased a part from Gunn Honda and inquired about the installation cost. With VIN numbers readily providing detailed car information, I e More

by Alex Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosa Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. Quotes may change when our service team takes a look at a vehicle, so we can understand your frustration. The needs of our customers are always our top concern and have passed along your comment to our service team.

March 16, 2024

Chanti at Gunn Honda is very professional and prompt in delivering assistance and support. She always been very responsive and helpful. More

by Schavva7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Mar 18, 2024 -

Gunn Honda responded

Thank you for the 5-star review! We appreciate your support!

March 15, 2024

GREAT customer service. .....scheduled appointment at 8:30 am for first year warranty check and oil change. Arrived around 8 and was immediately helped. Car was ready to go More

by rcmadura
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 18, 2024 -

Gunn Honda responded

Happy to hear you and your vehicle were well taken care of! We appreciate your continued support and thank you for choosing Gunn Honda!

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