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Gunn Honda - Service Center

San Antonio, TX

4.8
2,131 Reviews

2,131 Reviews of Gunn Honda - Service Center

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June 04, 2025

Ive been with this dealership for decades and wouldn't go anywhere else. My advisor Toni Simpson exceeds my expectations and he goes above and beyond. More

by Tracyc374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jun 18, 2025 -

Gunn Honda responded

Thank you so much for your incredible loyalty over the years! We’re honored to have earned your trust and thrilled to hear that Toni Simpson continues to exceed your expectations. Going above and beyond is what we strive for, and we truly appreciate your continued support!

June 02, 2025

Toni Simpson at Gunn’s Honda is the person to go with whenever you need to have your vehicle service. He explains what needs to be done and what can wait to be done at a later time in a way that you can More

by maryandjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jun 04, 2025 -

Gunn Honda responded

Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that Toni Simpson provided such an outstanding service experience at Gunn Honda. His clear communication, honesty, and dedication to keeping customers informed truly reflect our values. We’re proud to have him on our team and grateful for your trust. Your kind words mean a lot—thank you for choosing us!

May 29, 2025

I really love how easy it is to drop off my car and pick it up with no problems. Excellent service overall. More

by TerryatHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Gunn Honda responded

Thank you for your wonderful feedback! We’re delighted to hear that dropping off and picking up your car has been easy and hassle-free. Providing excellent service and a smooth experience is our top priority. We truly appreciate your kind words and look forward to serving you again!

May 27, 2025

Best service department ever! ! ! And Chanti Vong awesome service tech very professional, friendly and knowledgeable . Thanks again Chianti Vong and Gunn Honda 👏🏽 More

by SVAvalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
May 27, 2025 -

Gunn Honda responded

Thank you for the amazing review! We're thrilled to hear that you had such a positive experience with our service department. Chanti Vong truly is a valued member of our team, and we're glad their professionalism and knowledge made a great impression. We appreciate your support and look forward to serving you again at Gunn Honda!

May 26, 2025

A wonderful experience. Thank you for taking care of my CRV. So quickly. I will definitely be back for all my other services with you. More

by Chross2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Gunn Honda responded

Thank you for your kind words! We're so glad to hear that you had a wonderful experience and that we could take care of your CR-V quickly and efficiently. We truly appreciate your trust in us and look forward to serving you again for all your future service needs!

May 26, 2025

More interested in making a buck, only 6500 miles on the vehicle yet had a rear differential oil change shoved down when it’s not due until 15K max. More

by armadillotx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 27, 2025 -

Gunn Honda responded

Thank you for your feedback. We're sorry to hear about your recent experience and understand your concerns regarding the recommended rear differential service. Our goal is always to provide honest, transparent guidance based on both manufacturer guidelines and vehicle condition. We appreciate you bringing this to our attention and will review our communication to ensure services are clearly explained and appropriately timed. Please feel free to reach out directly so we can address this further and regain your trust.

May 21, 2025

Toni was great to work with. He kept me updated regarding price and progress. The roof racks were also just what I needed and expected! More

by Lauriel.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
May 27, 2025 -

Gunn Honda responded

Thank you for the great feedback! We're happy to hear that Toni provided excellent communication throughout your visit and kept you informed on pricing and progress. It’s also great to know the roof racks met your expectations perfectly. We appreciate your business and look forward to assisting you again!

May 19, 2025

Your Service Department and Salesperson is always informative and generous with their time. God Bless More

by ellsworthhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
May 27, 2025 -

Gunn Honda responded

Thank you so much for your kind words and continued support! We're truly grateful to hear that our service department and sales team consistently provide informative assistance and take the time to ensure your needs are met. God bless you as well—we look forward to serving you again!

May 18, 2025

Chanti is a wonderful representation of Gunn Honda! She is knowledgeable and considerate as she tends to the customer’s needs. Freeman Sparks is another excellent member of your team! I bought a ca More

by Shaaron Carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
May 27, 2025 -

Gunn Honda responded

Thank you for the heartfelt review! We're so glad to hear that Chanti provided such knowledgeable and considerate service—she truly represents the values of Gunn Honda. It's also wonderful that Freeman Sparks remembered you after four years! Building lasting relationships with our customers is what we strive for, and we're grateful for your continued trust and loyalty.

May 18, 2025

Great service agent. Chanti was ready for me at my appointment time and kept me updated. More

by arreolara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
May 27, 2025 -

Gunn Honda responded

Thank you for your kind feedback! We're glad to hear that Chanti provided prompt and attentive service during your visit. It's great to know she was ready at your appointment time and kept you informed throughout the process. We appreciate your business and look forward to serving you again!