Gunn Honda - Service Center

Helpful staff, I love the option to drop off the car the night before and then they call me the next day when it’s ready. The option to text the person is great, much easier than leaving a message and waiti night before and then they call me the next day when it’s ready. The option to text the person is great, much easier than leaving a message and waiting to hear back, as they may be busy with another customer and unavailable to talk, but with the texting option communication has been great and so much easier and convenient More

Fast reliable service. Joe was courteous and professional. The waiting area was clean and comfortable. Good experience. Joe was courteous and professional. The waiting area was clean and comfortable. Good experience. More

Best ever! Joe Esparza is the best Service Manager in my experience and the shop gives outstanding customer service every time. Joe Esparza is the best Service Manager in my experience and the shop gives outstanding customer service every time. More

My advisor was Rosa Alvardo. She was very helpful and accommodating. This was my first appointment at Gunn Honda and I will continue to make my appointments there She was very helpful and accommodating. This was my first appointment at Gunn Honda and I will continue to make my appointments there More

Knowledgeable, Friendly, professional from porters to service attendants, organized, clean, ready to help as soon as you pull in service attendants, organized, clean, ready to help as soon as you pull in More

Took a while to get help but svc was good Wasn’t told what was going to be done til I pd. Had told rep to let me know before work was done. He was very courteous. what was going to be done til I pd. Had told rep to let me know before work was done. He was very courteous. More

Always professional, reliable, and efficient. Customer service is great! I like the text notifications I receive updating me on the status of my vehicle Customer service is great! I like the text notifications I receive updating me on the status of my vehicle More

The service center representative was amazing. She was thorough and provided excellent service and communication throughout my experience at this location. I will definitely return for future serv She was thorough and provided excellent service and communication throughout my experience at this location. I will definitely return for future service visits. More

I brought in my vehicle for factory recall service. They handled the needed work efficiently and promptly. They did not try to oversell me at all. They were friendly and treated me with respect. They handled the needed work efficiently and promptly. They did not try to oversell me at all. They were friendly and treated me with respect. More

Excellent work, sterling service writer support, but WAY TOO SLOW—3 hours for oil, filters and tire rotation. Service writer was excellent, but the shop needs to do way better on timeliness. TOO SLOW—3 hours for oil, filters and tire rotation. Service writer was excellent, but the shop needs to do way better on timeliness. More