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Gunn Honda - Service Center

San Antonio, TX

4.7
2,117 Reviews

2,117 Reviews of Gunn Honda - Service Center

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May 19, 2023

Had great customer service, great communication before appointment and during they explained everything clearly while feeling transparent explained what the symbols meant/numbers they also did a great job More

by Carlosarteaga1042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Alvarado
May 22, 2023 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

May 18, 2023

Several items needed to be fixed or updated,besides the oil change I came in for! I was promised a certain amount of time to get the jobs done, but it was done sooner than I expected! My service advisor w More

by Momo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baggerman
May 22, 2023 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you!

May 11, 2023

Great communications from service representative. Clearly explained service to be provided and issues with vehicle. More

by Chris Walding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
May 12, 2023 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience!

April 27, 2023

Very helpful and friendly staff. I had no appointment, and they were able to take care of my car as quickly as possible. More

by Jflor6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baggerman
May 03, 2023 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

April 25, 2023

Very friendly! Attentive. Straight forward. Done while I waited. Nice waiting area. Felt that I was delt with honestly! More

by Larryandruth88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Gunn Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Honda!

April 22, 2023

Outstanding! Proactive, knowledgeable, caring, prompt service professionals. Special thanks to Joe Esparza in Service and Patrick, Tim in Finance. The coffee is a More

by simoncastillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza in Service Department
Apr 24, 2023 -

Gunn Honda responded

Simon, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

April 22, 2023

Great customer service. Alex kept us informed at all times. Always take my vehicles there. More

by mora.charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 24, 2023 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

April 19, 2023

Unfortunately, we did not have good experience with either the service or the sales departments. Service department folks were very dishonest with their opinion about a 10-year-old van and made us spen More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose, Steven -sales Tony-service
April 15, 2023

I was satisfied with the efficiency and timely manner the auto crew’s work. I was going out of town and needed to leave by a certain time. The Debbie downer is there are no coupons being offered to longtime More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teyrra
Apr 17, 2023 -

Gunn Honda responded

Thanks for letting us know, Sara. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 12, 2023

Although I drive past a Honda dealership 2 miles from my home to go 17 miles to Gunn Honda, the trip is worth it to me. Since I purchased my Odyssey in 2018 I have always used Gunn Honda because they do ex More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 13, 2023 -

Gunn Honda responded

Dave, thank you for the 5-star review. We appreciate your continued loyalty and service to our country. We look forward to welcoming you back soon!

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