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Gunn Honda - Service Center

San Antonio, TX

4.8
2,132 Reviews
Call Service Center (210) 361-9784

2,132 Reviews of Gunn Honda - Service Center

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May 18, 2025

Chanti is a wonderful representation of Gunn Honda! She is knowledgeable and considerate as she tends to the customer’s needs. Freeman Sparks is another excellent member of your team! I bought a ca More

by Shaaron Carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
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May 27, 2025 -

Gunn Honda responded

Thank you for the heartfelt review! We're so glad to hear that Chanti provided such knowledgeable and considerate service—she truly represents the values of Gunn Honda. It's also wonderful that Freeman Sparks remembered you after four years! Building lasting relationships with our customers is what we strive for, and we're grateful for your continued trust and loyalty.

May 17, 2025

Rosa over at service was amazing, answered all my questions and communicated with me throughout the entire time my car was being worked on More

by José m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We're thrilled to hear that Rosa provided such excellent service. Her clear communication and willingness to answer all your questions truly reflect our commitment to customer care. We appreciate your trust and look forward to serving you again in the future!

May 16, 2025

I only come here because of Rosa. She provides exceptional service always with a smile. More

by melanie52477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Gunn Honda responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Rosa’s exceptional service and positive attitude keep you coming back. She truly is a valuable part of our team, and we’re grateful for your continued trust and support. We look forward to serving you again soon!

May 16, 2025

Gunn is the best service provider. Richard my shuttle provider took the extra step to get my concerns addressed. Telling me ask for the service supervisor to figure out the noise. A s More

by nasser.moiduddinmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard "Shuttle Driver"
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May 27, 2025 -

Gunn Honda responded

Thank you for sharing such a detailed and positive experience! We're delighted that Richard went above and beyond to help address your concerns and that our team was able to identify and solve the noise issue that had been bothering you for months. It's great to know you felt heard and well-informed throughout the process. We truly appreciate your trust in Gunn Honda and look forward to continuing to provide you with exceptional service!

May 13, 2025

We have always had great experiences when having dealings with this dealership. Our recent Service Department experience was great as well. Rosa did everything perfect. More

by Rhinoliner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I failed to get the name of the first gentleman that greeted me in the service drive but he was great as well.
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May 14, 2025 -

Gunn Honda responded

Thank you for your continued trust and loyalty! We're so glad to hear that every experience—including your recent visit with our Service Department—has been a positive one. Rosa will be thrilled to know she made everything perfect. We truly appreciate your support!

May 11, 2025

Customer service was professional and attention to detail was top-notch. The waiting area was also very clean. Overall, everything was satisfactory. More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Gunn Honda responded

Thank you for your thoughtful review! We're pleased to hear that you had a positive experience with our professional customer service and that our team's attention to detail met your expectations. We're also glad you found the waiting area clean and comfortable. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

May 07, 2025

Service department is always friendly and gets their work done in a reasonable timeframe. Never have had a problem here. More

by Rblasco518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freeman Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina
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May 12, 2025 -

Gunn Honda responded

Thank you for your kind words and continued trust in our service department! We're happy to hear that our team consistently provides friendly service and completes work in a timely manner. It means a lot to know you've never had an issue—your satisfaction is our top priority. We look forward to serving you again!

May 04, 2025

Rosa Alvarado has been providing excellent service every time I used the dealership. This is my 3rd Honda from this dealership. It has been great. More

by mo_penix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Alvarado
Report | Print
May 12, 2025 -

Gunn Honda responded

Thank you so much for your continued loyalty and for taking the time to share your experience! We're thrilled to hear that Rosa Alvarado has consistently provided you with excellent service. It’s wonderful to know this is your third Honda from our dealership—we truly value your trust and look forward to continuing to serve you for years to come!

May 02, 2025

Pleased with service and employee friendliness. Service advisor was very informative. Would recommend this location for Honda car service. More

by Nuffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHANTI VONN
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May 12, 2025 -

Gunn Honda responded

Thank you for your kind review! We're glad to hear you were pleased with both the service and the friendliness of our team. It’s great that your service advisor kept you well-informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again with your Honda service needs!

May 02, 2025

Gunn Honda is the best for me! ! Rosa helped me to know what I need to do as soon as I start a new job to my auto! Got headlight buffed, right one! Looks good!!! Thanks always to More

by greenthings, Cindy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Gunn Honda responded

Thank you so much for your kind words and continued support! We're thrilled to hear that Rosa was able to guide you through everything you needed, especially during an important transition like starting a new job. We're glad your headlight looks great, and we truly appreciate your loyalty to Rosa and the Gunn Honda team. We look forward to seeing you again!

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