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Gunn Honda - Service Center

San Antonio, TX

4.7
2,096 Reviews

2,096 Reviews of Gunn Honda - Service Center

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October 05, 2022

I always feel like I am treated in a very professional manner. Rosa is very clear in her explanation of work that needs to be done or has been completed. I have a good level of trust in her and in the wor More

by Jonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gunn Honda responded

Jonna, thank you for taking the time to leave this super 5-star review! We are so proud to know that Rosa delivered the excellent customer service we strive to provide each of our valued customers. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Honda.

September 28, 2022

Great Service. No appointment and no hassle while out of town and didn’t even buy from them! More

by Jgonzo4111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gunn Honda responded

Thanks so much! Hope to see you again soon.

September 28, 2022

Fast, courteous and easy to deal with. Service provider Joe Toepfer took the time to answer all my questions. More

by canonballjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

September 27, 2022

They were kind, knowledgeable, and helpful! They got me in the same day to fix my a.c. And they even fixed a recall I didn’t know I had. I waited a few hours but they had a shuttle if I wanted More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gunn Honda responded

Thank you very much for the incredible 5-star review! We will be sharing your stellar comments with the rest of the team. Going above and beyond for our customers is what we are known for, and we are thrilled that we delivered that to you. We are extremely proud of the One. Simple. Price. sales model we developed to reduce the anxiety of buying a new or used vehicle and we are glad you agree! We appreciate your business and look forward to welcoming you back to Gunn Honda.

September 20, 2022

Prompt, courteous, kept me informed and gave a detailed explanation of the issues. We discussed resolutions options, with pricing. I am satisfied with the end results. More

by Brady_dh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alaguine
September 18, 2022

I have purchased two vehicle form Gunn. The service was outstanding, explained everything thing on the work that was done. Also other recommended service and the condition of tires. Rosa pr More

by tktaylor84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Gunn Honda responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

September 12, 2022

I dropped my car off the day before my appt and they started it and finished much earlier than expected. Great customer service! More

by Mickeys3569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni
Sep 16, 2022 -

Gunn Honda responded

Thanks so much for sharing your experience with us, Mickeys. We hope to see you again soon.

September 11, 2022

Adrian Ortega was really respectful by pulling me aside to talk about my vehicle. He was very polite and not pushy about getting my services done all on the same day. Purchased all my vehicles at Gunn Hond More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
Sep 16, 2022 -

Gunn Honda responded

Thank you, Sheila! We’re glad Adrian could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 09, 2022

Bought 2016 Accord there and have used their service dept exclusively. Easy to make an appointment. Service writer Joe was courteous and efficient. More

by thoefel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Salazar
Sep 16, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

September 03, 2022

Joe Esparza has been most helpful and knowledgeable in tracing the gremlins that haunt the Passport's infotainment system. This was the second time I've had to bring it in for approximately that same prob More

by counsel-warming-0l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Sep 08, 2022 -

Gunn Honda responded

Thank you! We’re glad Joe could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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