Back

Gunn Honda - Service Center

San Antonio, TX

4.7
2,096 Reviews

2,096 Reviews of Gunn Honda - Service Center

Sort by
August 04, 2022

Great service at Gunn honda. Service advisor was very helpful and explain everything in detail More

by George
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

August 04, 2022

I prefer to see Joe Esparza because he is thorough and gives advice as to the services you need. If you cannot afford the full impact, he advises which services are most urgent. The reputation he has bui More

by Oldviejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza
Aug 09, 2022 -

Gunn Honda responded

Thank you! We’re glad Joe could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 02, 2022

Bought our CRV from here three years ago. Great experience then as now, in a critical need. Live 1.5hrs away and didn’t want to drive home like that late in the day. Express was just that. Tw More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know; Express guy, 4p
Aug 05, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 30, 2022

Very helpful and willing to go the extra mile to help. Very satisfied with the services. More

by Cmernst1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Aug 01, 2022 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 30, 2022

Service writer (Joseph Esparza) was outstanding in providing great care and customer service in keeping me updated throughout the entire time my civic was being repaired. More

by Ngarcia5988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 30, 2022 -

Ngarcia5988 responded

Have been to several Honda dealerships in my area and none came close to the great customer service at Gunn Honda. I will definitely be returning to Gunn Honda for all my vehicle service needs. Thank you Gunn Honda for the great customer care and professionalism Joe Esparaza provided during my first visit to this dealership.

July 30, 2022

Great friendly service. It would have been nice if it were a little faster, but I understand you have no control on the number of customers that come in at once. I will defi More

by Pcgurudude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 01, 2022 -

Gunn Honda responded

Thank you for the 4-star review. Your feedback helps us to improve service for everyone!

July 30, 2022

I had my car's 50,000 mile transmission service, B Service, and alignment in June. I went back in July for battery service and crossbars installed. Tony both times provided excellent customer serv More

by 0zsurf3r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 01, 2022 -

Gunn Honda responded

Thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

July 29, 2022

Inspection proved to be cost effective, for someone on a budget it is much appreciated. Always a clean and safe environment. Latte is the best in waiting room. More

by olga.levario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da’shun
Aug 01, 2022 -

Gunn Honda responded

Thanks so much for sharing your experience with us, Olga we're fans of the Lattes too! We hope to see you again soon.

July 28, 2022

My problem was evaluated in a reasonable amount of time and repaired in the time promised. More

by waw746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 01, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 27, 2022

Family was on a trip when the engine light came on. The Gunn team was thorough and efficient. Though they did not have the parts due to a back order, everyone was documented for our local dealer to com More

by justinryanspringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

...
47
...