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Gunn Honda - Service Center

San Antonio, TX

4.7
2,096 Reviews

2,096 Reviews of Gunn Honda - Service Center

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June 16, 2022

The crew at Gunn Honda did an excellent job on our car. Had us in and out in no time at all & fixed it right the first time. More

by blazerjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Express Service
Jun 20, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

June 16, 2022

Had an issue with my A/C; they were professional, determined what was wrong, repaired it at a reasonable rate and kept me updated with the status of my car throughout the process. Would highly recomm More

by Rsoakley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis was his name. I did not work with any of the individuals listed above.
Jun 20, 2022 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

June 16, 2022

They were pretty quick and efficient and my car was given back to me in great condition. No complaints here. Was charged less than originally quoted. More

by Michael_7you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis
Jun 20, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 15, 2022

Have visited their service department twice now and found friendly and courteous staff with prompt service. Issues addressed quickly with minimal wait time. More

by Lisa K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Baggerman
Jun 15, 2022 -

Gunn Honda responded

Thanks for letting us know, Lisa. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received each time you've visited us. Please let us know if there is ever anything we can do for you!

June 14, 2022

I've been with Gunn Honda since 1994 and they have only gotten better. The service is great and dependable. Toni Simpson is very knowledgeable and kind. More

by delandrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jun 15, 2022 -

Gunn Honda responded

Delandrum, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

June 12, 2022

Fast efficient. Able to schedule appt online. Easy check in and kept you updated via phone and text. More

by ml.saucedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

June 11, 2022

Great service! !! Very honest with my vehicle’s needs! Very friendly! Vehicle was ready promptly. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Gunn Honda responded

Thanks so much for sharing your experience with us, Monica. We hope to see you again soon.

June 11, 2022

Have been purchasing and servicing our family vehicles at Gunn for years. Wait times for basics are very long. In defense of Gunn, many times we showed up without an appointment. The biggest issue is the con More

by Fibernotmyfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Pastrano
Jun 20, 2022 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. Thanks for letting us know about your experience. We apologize and have passed along your comment to our service team.

June 09, 2022

Super service when needed and keep you up to date during more complex visits. High confidence in the staff and process. More

by SueT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 10, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 09, 2022

Alexis Mendoza. .. silver team manager... at Gunn Honda (I-10 & 1604) is excellent at managing my 2008 honda accord through the repair and preventive maintenance proc More

by Reliability first
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
Jun 10, 2022 -

Gunn Honda responded

Alexis, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

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