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Gunn Honda - Service Center

San Antonio, TX

4.7
2,096 Reviews

2,096 Reviews of Gunn Honda - Service Center

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February 10, 2022

I appreciate everyone there! Especially, I appreciate Toni on the Green Team. But Joe (from a different team) is happy to help me if Toni is not available. Thank you to all! More

by sharonwilson2329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni
Feb 10, 2022 -

Gunn Honda responded

Thank you, Sharon! We’re glad Toni and Joe take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

February 10, 2022

Excellent service as expected from Gunn. Service adviser very courteous and efficient. Pleasure to do business with Gunn Honda More

by shinerspurs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t recall name of adviser but he was excellent.
Feb 10, 2022 -

Gunn Honda responded

Thanks for letting us know, Shinerspurs. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 10, 2022

Normally takes a about 2 hours or longer but this time only took about an hour and also Adam was super friendly! More

by Cassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 10, 2022 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

February 09, 2022

When I deal with Joe Esparza at Gunn, I rest assured that our cars always get properly serviced. More

by Oldviejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Feb 10, 2022 -

Gunn Honda responded

You absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Joe delivered the excellent service we strive to provide each customer and that he exceeded

February 09, 2022

The service department is always prompt. I get great communication . Very satisfied with my repairs and the cost of my repairs More

by Happy car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Feb 10, 2022 -

Gunn Honda responded

Thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!

February 09, 2022

Excellent service , fast, , very nice people who tell you exactly what your vehicle needs and what to expect. More

by Alicia Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 09, 2022 -

Gunn Honda responded

Thanks for letting us know, Alicia. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 06, 2022

Service was great and the wait wasn’t too bad. I really appreciated my service advisor and the way she communicated all the information to me about my visit. More

by CivicGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

February 06, 2022

Used Gunn for service on my Honda Civic, found them to be very honest and reasonably priced, I highly recommended them. More

by ernstsocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

February 06, 2022

My service adviser, Rosa, was outstanding! Rosa kept me My service adviser, Rosa, was outstanding! Rosa kept me informed on status and suggested what the service tech recommended, an alignment, should be More

by pfhale2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Peña
Feb 10, 2022 -

Gunn Honda responded

Thank you for taking the time to leave this super 5-star review! We are so proud to know that Rosa not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Honda.

February 06, 2022

5 stars to Gunn service blue team. Joes recommendations are correct and now no more vibrations, pulsating and smooth running of my CRV. Also, no oil leaks in the axle. More

by Astro Boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparsa and the mechanic.
Feb 10, 2022 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs, we can assist you with, please don't hesitate to call us or stop by. Thank you!

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