2,095 Reviews of Gunn Honda - Service Center
Purchased my Accord Coupe, brand new from the showroom floor in 2012. After purchasing, I remember going for my first service appointment, it was a terrible experience, benefit of the doubt, I went again floor in 2012. After purchasing, I remember going for my first service appointment, it was a terrible experience, benefit of the doubt, I went again and it was the same terrible service. Since then I take my vehicle for service at Gilman, honedt, impeccable Customer Service. Recently, 12/23/2021 went back to Gunn because of convenience in location and 9 years later, same awful, rude service from their Service Dept. I went for a quick oil change, I have no plan to return. I do need further maintenance but opt to have it done at Gilman. More
Very thorough with the inspection of my car when I took it for an oil change. Very friendly staff. it for an oil change. Very friendly staff. More
I like the dealer. And the service they do for my car is excellent. However, it doesn't matter if one makes an appointment they will take a lot of time to complete the service. Yesterday I waited around 3 h excellent. However, it doesn't matter if one makes an appointment they will take a lot of time to complete the service. Yesterday I waited around 3 hours to have oil change and tire rotation done to my car. More
Well first of all my service associate Adam was super helpful and made sure my vehicle was fully inspected and explained every detail of what was done. I use my vehicle to take my nephews to and from sch helpful and made sure my vehicle was fully inspected and explained every detail of what was done. I use my vehicle to take my nephews to and from school so they are precious cargo and I now feel 100% safe in my vehicle. The greatest customer service I’ve ever experienced! A++ More
Rosa provides exceptional customer service!!! We appreciate all that she has done for us!! We will drive an hour from home just to go to Gunn Honda! They are wonderful! appreciate all that she has done for us!! We will drive an hour from home just to go to Gunn Honda! They are wonderful! More
Service is good but could communicate time table and updates better. I’ve had to wait 3 hrs for an alignment this year and 3 1/2 hrs for an oil change on separate visit. Neither time did I get any updat updates better. I’ve had to wait 3 hrs for an alignment this year and 3 1/2 hrs for an oil change on separate visit. Neither time did I get any updates until I walked up to the counter when I saw my car pull up More