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Gunn Honda - Service Center

San Antonio, TX

4.8
2,104 Reviews
Call Service Center (210) 361-9784

2,104 Reviews of Gunn Honda - Service Center

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August 27, 2021

Very professional, despite hindrances to supply chain, etc. caused by Chinese Virus. More

by Pdlong58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and Alex in service. Jacob in parts.
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Aug 31, 2021 -

Gunn Honda responded

Thank you for your FIVE STAR review, we appreciate your business and look forward to welcoming you back to Gunn Auto.

August 27, 2021

Service Advisor Bobby Pastrano was professional and very helpful. My vehicle was serviced within a reasonable amount of time. Bobby did make brake flush recommendation that was due. More

by Janieguzman15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pastrano
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Aug 30, 2021 -

Gunn Honda responded

Janieguzman15, thank you so very much for taking the time to leave a review, I am proud to know that our team delivered professional and friendly service to you. I will inform Bobby's leadership team of your kind comments. We look forward to seeing you again at Gunn.

August 23, 2021

Quite courteous,very knowledgeable. Overall a pleasant experience. The facility was very clean fresh water and coffee and tea was available More

by jimimac0507
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2021 -

jimimac0507 responded

I was very pleased with the response to my inquiry the staff appeared genuinely genuinely concerned about my well-being and my airbag situation was addressed immediately

Aug 30, 2021 -

Gunn Honda responded

Thank you for the fabulous FIVE STAR review, I am proud to know our team was able to repair your vehicle quickly. We appreciate your business and look forward to welcoming you back to Gunn.

August 20, 2021

Great service as usual. This is our 3rd Honda purchased from Gunn and I wouldn't take my car anywhere else for service. More

by A g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
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Aug 30, 2021 -

Gunn Honda responded

WOW!! We LOVE our repeat customers and appreciate your loyalty, We look forward to assisting you with the purchase of your fourth!

August 20, 2021

Courteous and professional. Have always had a good experience with this company. Everyone is friendly and ready to help. So far, no complaints with service. More

by diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2021 -

Gunn Honda responded

Diana, thank you for the fabulous FIVE STAR review. We appreciate your business and look forward to welcoming you back to Gunn Honda.

August 20, 2021

Findings on routine maintenance explained well. Maintenance performed in specified time. Courteous Interactions with all employees in service department More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes
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Sep 07, 2021 -

Gunn Honda responded

JK, thank you for the fabulous FIVE STAR review, I am proud to know our team was able to service your vehicle quickly. We appreciate your business and look forward to welcoming you back to Gunn Honda.

August 18, 2021

Did not have an appointment. They took care of my issue from one day to the next. great job. Very satisfied. Service group was great. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t.remember employees name
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Aug 18, 2021 -

Joe responded

All good.

August 17, 2021

Our service was done in a timely manner. Pleased with the service we got. We waited for our car but they brought us to the place we wanted to go and picked us up from there. More

by carmen.b.mori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis, mendoza
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Sep 07, 2021 -

Gunn Honda responded

Carmen, thank you for your kind comment, we work hard to provide excellent customer service and I am proud that our team delivered that to you. We look forward to welcoming you back to Gunn Honda.

August 17, 2021

It’s nice and clean, people all very nice and cordial.I It’s nice and clean, people all very nice and cordial. I would recommend it. More

by Stella Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2021 -

Stella Rodriguez responded

That’s what I sent

August 16, 2021

Excellent service brought in mid day on a saturday and they accommodate our request for maintenance B1 service call recommended a wheel alignment but only replaced both filters air and cabin More

by Ofelialongoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanti
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Sep 07, 2021 -

Gunn Honda responded

Thank you for taking the time to leave this super FIVE STAR review, I am proud to know that our team not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. We look forward to welcoming you back to Gunn.

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