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Gunn Honda - Service Center

San Antonio, TX

4.8
2,104 Reviews

2,104 Reviews of Gunn Honda - Service Center

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August 13, 2021

My wife and I have always received excellent service from Gunn Honda, service department, service manager (Joe), the parts department staff provides outstanding knowledge on replacement parts. More

by clemtriplett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Gunn Honda responded

Thank you for taking the time to leave this super FIVE STAR review, I am proud to know that Joe not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly diagnose and service your vehicle. We look forward to welcoming you back to Gunn.

August 12, 2021

Rosa and the Gunn team has done a excellent job, they are friendly fast and efficient. Thank you! More

by joeherczeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Gunn Honda responded

Thank you! We’re glad Rosa and our team could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 12, 2021

The Gunn dealerships have always been legendary in San Antonio. I’m pleased to learn firsthand that is still the case. Their customer service is and alway been the gold standard of automobile dealershi More

by Tuco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

August 08, 2021

Great prompt service! My service advisor called me early Saturday with the needs for my vehicle as well as recommendations. More

by lcastil935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy
Feb 17, 2022 -

Gunn Honda responded

Thank you for coming to see us! Let us know if there is ever anything we can do for you.

August 08, 2021

I took my wife’s Odyssey in for repair. It needed quite a few repairs, and they still managed to complete them all in one day. My service advisor, Rosa, was probably the best service advisor with whom I’ve e More

by ependarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Gunn Honda responded

You absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Rosa delivered the excellent service we strive to provide each customer and that he exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Honda. Drive safe!

August 05, 2021

Excellent service with no surprises. They keep you Excellent service with no surprises. They keep you informed of progress. More

by ourcasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Aug 05, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

August 05, 2021

They treated me very professionally with courtesy friendliness and caring. I always take my car to Gunn Honda to be serviced and I’m always pleased with their service and their professionalism. More

by Cfarris4cfarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 02, 2021

It was good but too long of a wait. Even though we had an appointment we waited 2 hours. More

by ajanders19@gmail. com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Gunn Honda responded

Thanks for letting us know about your experience. We apologize for the inconvenience.

August 01, 2021

Gunn Honda is the only place I take my auto! They are always helpful and I do feel they do their best to always take care of my automobile!! More

by greenthings, Cindy16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chantel
Aug 04, 2021 -

Gunn Honda responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

July 30, 2021

Although I live 5 minutes away from Fernandez Honda, I drive 30 minutes to Gunn Honda. Rosa Rodriguez always does an Excellent Job in taking care of my all my concerns. She treats me like a Person & n More

by Janehuizar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Gunn Honda responded

Thank you for the positive feedback! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

Aug 05, 2021 -

Janehuizar responded

Be able to lend Customer Vehicle if Vehicle has to stay in Shop for more than 1 Day

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