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Gunn Honda - Service Center

San Antonio, TX

4.8
2,104 Reviews

2,104 Reviews of Gunn Honda - Service Center

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July 30, 2021

Efficient service. Staff is very attentive, pleasant and they keep you updated of cars progress. Work was completed in a timely manner. Work was completed in time frame promised. More

by klents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis was excellent
Aug 03, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we were able to provide you with a great service experience.

July 29, 2021

Very nice people, but express lane isn’t express. Took 2 1/2 hours for an oil change and tire rotation. Need to make appointments! More

by MASTEN.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Jul 29, 2021 -

Gunn Honda responded

Thank you for your feedback and thanks for choosing Gunn.

July 23, 2021

I’ve been with Gunn Honda for over 5 years and they are great. Everyone I’ve met there has been knowledgeable and friendly. I’ve always been satisfied with the work they do. More

by EA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 26, 2021 -

Gunn Honda responded

Thanks for the positive feedback! Glad to have you as a part of the Gunn family!

July 23, 2021

The best Honda dealership in San Antonio, bar none. I have been going to Joe Esparza in service since 1999. Paul Lerette is my preferred mechanic. More

by Jonathan Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza, Service
Jul 26, 2021 -

Gunn Honda responded

Thanks for the positive feedback! Glad to have you as a part of the Gunn family!

July 20, 2021

I always buy my cars at this dealer and I also do the maintenance. They are great at the front desk, salesman and car service. I just took my mini van for maintenance and Joseph T made sure to do everyth More

by Rosa Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Gunn Honda responded

Thank you for the positive feedback! Glad to have you as a part of the Gunn family!

July 19, 2021

Service for my car is always a breeze with Gunn. They’re knowledgeable to what they’re doing and work quickly to resolve or attend to the services needed. More

by lidia020289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Gunn Honda responded

Thank you for the positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

July 19, 2021

Went in for a oil change, Chad explained additional services that I inquired about and decided to have an alignment as well. I waited and enjoyed a coffee until my car was ready. Car runs like a top. More

by Daylilydi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Jul 19, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 19, 2021

Gunn Honda is outstanding! I've bought my last two cars from them because they're professional and easy to deal with. I went this time to get my crv serviced and had the pleasure of meeting Tony. He was re More

by Chasha20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony *can't remember last name*
Jul 21, 2021 -

Gunn Honda responded

Thank you for the feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.

July 18, 2021

Service on my 2007 Pilot was completed on time as promised. The in-person experience with with Toni, the service writer, was positive. He was thorough and responsive. The automated phone system Gunn More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jul 19, 2021 -

Gunn Honda responded

Thanks for letting us know about your experience. The needs of our customers are always our top concern.

July 17, 2021

I had a very good experience . I expected a very long Wait , but thanks to Tony , it my wait was short. My car was very well serviced. Thank you. More

by Rosaura G Pena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

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