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Gunn Honda - Service Center

San Antonio, TX

4.8
2,104 Reviews

2,104 Reviews of Gunn Honda - Service Center

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April 22, 2021

I've always been pleased with the service department and this time was no exception. I took the car in for normal maintenance and also had them investigated a noise from the transmission. It turns out there More

by Djmozingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
Apr 23, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

April 20, 2021

Everyone at Gunn Honda is very helpful. Rosa in the service department has helped me a few times. She is always very knowledgeable, friendly & professional. More

by Catherine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yaseen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Gunn Honda responded

Catherine, It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

April 20, 2021

Great, friendly and productive customer service. Toni keeps you advised every step of the way and the repairs are expertly done. Pricing is excellent and service is prompt! More

by almorgan483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Simpson
Apr 23, 2021 -

Gunn Honda responded

Thank you! We’re glad we were able to provide you with a great customer service experience.

April 19, 2021

Very professional and prompt. Very dependable on all my car issues. I will definitely recommend Gunn honda. Convenient after work to drop off the car and resolves quickly More

by pencel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Gunn Honda responded

Thank you! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you!

April 12, 2021

Excellent customer service; Manny, the service rep was very helpful. He kept us informed throughout the diagnostic process and if we had questions he was easy to contact and very knowledgeable. More

by Gene W
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Gunn Honda responded

Thanks so much for your positive feedback! Glad to hear you enjoyed your visit with us.

April 11, 2021

The service was great! I set up an appointment using the app. I showed up at my time and my vehicle was taken back. I was notified via text that my vehicle was ready and check out was easy. More

by Bigfootisreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Gunn Honda responded

Thanks for letting us know. We are glad to hear you enjoyed your experience!

April 07, 2021

Over the past 15 years I have bought 4 vehicles from Gunn. Service and sales both terrific. My service manager Joe Esparza is a super guy! More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Apr 08, 2021 -

Gunn Honda responded

Thanks for letting us know, we appreciate your feedback. Glad to have you as a part of the Gunn family!

April 06, 2021

Very satisfied with Gunn Honda, especially Rosa Rodriguez. Rosa has always been very helpful and friendly. She always follows up after a service visit and stays in touch during visit. More

by cblack66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Gunn Honda responded

Thanks for the great feedback! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

April 05, 2021

Excellent service; great people. Alexis is very know and always returns my texts and calls quickly. I appreciate that he knows about me personally so it’s a great relationship More

by Aultsports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 08, 2021 -

Gunn Honda responded

Thanks so much! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 04, 2021

Service was quick. Friendly workers. I will be coming back again. My car is running like new. The price was the lowest cost I have ever seen More

by steph_8a92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
Apr 05, 2021 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

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