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Gunn Honda - Service Center

San Antonio, TX

4.8
2,104 Reviews

2,104 Reviews of Gunn Honda - Service Center

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March 03, 2021

Excellent service. Took care of me right away. Also, very professional and friendly. I hope I got her name right but she is a real asset to your company. More

by Karen.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shante
Mar 08, 2021 -

Gunn Honda responded

Thank you for the great review! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

March 03, 2021

Excellent service and explanation. Explained recall issue as well as resetting maintenance notice features. Friendly and took the time necessary to assist. I will use again. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

February 27, 2021

The service was excellent I dropped off the car to get serviced on while at work. They followed up during the whole process I recommend the service department and Shanti hope I am spelling it right was am More

by Philip H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanti
Mar 02, 2021 -

Gunn Honda responded

Thanks so much! We’re glad we were able to provide you with a great customer service experience.

February 27, 2021

It was easy to get an appointment right away. My car had a recall and the service department inspected and fixed the problem in 1 day. Great communication also. More

by Rebeccaweber25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 26, 2021

Awesome experience and Outstanding Customer Service. Rosa did an outstanding job and service was quickly done. Will continue all service with Gunn Honda. FYI, been a Gunn Honda customer for over 20 years. More

by ggarcia00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Gunn Honda responded

Thank you for your positive feedback! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Glad to have you as a part of the Gunn family!

February 16, 2021

I took my honda accord to have a regular maintenance to Gunn Honda in I10 in san antonio. My service tech was Joe, he took care of the recall to update the dash computer( wich I didnt know anything about More

by Rosa Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 12, 2021

We take our van to Gunn Honda’s service department because of outstanding customer service, very competitive pricing, and repairs and services are always done right. More

by RememberGoliad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Feb 12, 2021 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

February 12, 2021

We always get fast friendly service with a smile. Awesome customer service from Joe Toepfer and the crew in back. Respect their honesty and their opinions when asked a question. Also love the teamwork!! More

by TAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Gunn Honda responded

Thanks for the positive feedback! Glad to have you as a part of the Gunn family!

February 11, 2021

Rosa was Great but the labor charge was $750 dollars- Just the labor to replace a timing belt tensioner- The entire cost was almost $1,300 dollars- I know dealerships typically rip you when you get work More

by danmauro9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Very friendly welcoming staff. Understands the Very friendly welcoming staff. Understands the requirements of the customer patient fully. Been a customer with Gunn Honda since 1998 when I bought More

by kolaparthi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad at service
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