2,104 Reviews of Gunn Honda - Service Center
The service people I worked with were very helpful and nice. As soon as I got there they welcomed me and helped me. The service was done very quick despite the fact of them being busy. nice. As soon as I got there they welcomed me and helped me. The service was done very quick despite the fact of them being busy. More
Took a while for service advisor to approach me. Another customer arrived after me and they were helped immediately. When I was finally noticed, the advisor made an excuse instead of an apology. customer arrived after me and they were helped immediately. When I was finally noticed, the advisor made an excuse instead of an apology. More
Awesome! The service was great, Joseph explained everything to me before the work was done, didnt try to pressure me into anything that wasn't needed. Took time to check on me as well during my app everything to me before the work was done, didnt try to pressure me into anything that wasn't needed. Took time to check on me as well during my appointment. Work was completed timely and to our satisfaction. Great to have a personal touch from your maintenance team. Job well done. More
Rosa, in the service dept, arranged the appt, checked me in and communicated closely with the computer tech to fix the software problem. Was easily accessible by phone and called me for a follow up 24 hrs l in and communicated closely with the computer tech to fix the software problem. Was easily accessible by phone and called me for a follow up 24 hrs later. The computer tech was very helpful in getting our phone reconnected after the updates. More
Manny is great to work with. I like the Gunn service department, just wish the pricing was more competitive. I will continue using Gunn (for now), but the pricing needs to be addressed. department, just wish the pricing was more competitive. I will continue using Gunn (for now), but the pricing needs to be addressed. More
Had a great experience. Service representative was very nice and knowledgeable. I feel good about not being pressured to do additional services. Coffee was good but miss the donuts. nice and knowledgeable. I feel good about not being pressured to do additional services. Coffee was good but miss the donuts. More
Chad greeted me and processed my request. I need both headlights replaced which happened in a reasonable time given that it was a busy Saturday. Additionally I asked about another issue and received usef headlights replaced which happened in a reasonable time given that it was a busy Saturday. Additionally I asked about another issue and received useful options from which to select what I would do later on. As always, I can count on the Service department at Gunn Honda! More
My first visit was not so pleasing, with the first service advisor, so I requested a different person, After I set up an appointment to take my car in for 2nd time of service Joe Esparza was awesome! service advisor, so I requested a different person, After I set up an appointment to take my car in for 2nd time of service Joe Esparza was awesome!! Best customer service from him very friendly and welcoming, would call me give me updates on everything! I definitely recommend him when visiting the dealership for any service needed!! Thank you Joe Esparza!! More
Fast, friendly and fair. Car runs so smoothly.Service Fast, friendly and fair. Car runs so smoothly. Service dept stayed in touch and kept me informed of all charges and recommendations throughout the p Fast, friendly and fair. Car runs so smoothly. Service dept stayed in touch and kept me informed of all charges and recommendations throughout the process. More
Although I reserved an appointment time, I still had to wait 2 1/2 hours for an oil change/ tire rotation. I believe I was just placed in order of arrival without regards to an appointment. This was not wait 2 1/2 hours for an oil change/ tire rotation. I believe I was just placed in order of arrival without regards to an appointment. This was not a pleasant experience & will search for another dealership. More