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Gunn Honda - Service Center

San Antonio, TX

4.8
2,105 Reviews

2,105 Reviews of Gunn Honda - Service Center

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September 05, 2020

My 2019 Honda CRV had "maintenance due soon" I had less than 1000 miles on the car and Mr. Ward explained the cause for the light and that I needed an oil change. Mr. Ward was very friendly and took time More

by Papaaggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ward
Sep 09, 2020 -

Gunn Honda responded

Thanks for your positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

September 03, 2020

Excelent service, very good experience, very good follow up, great service from Toni Simpson, he is always available and he call me with updates, overall great experience More

by hugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Simpson
Sep 09, 2020 -

Gunn Honda responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

September 02, 2020

Great attentive service! Joe Esparza gives 110 percent! Vehicle was ready on time. Explanation of service was informative and concise. Will definitely return for further service. More

by lewjosepha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Sep 09, 2020 -

Gunn Honda responded

Thanks for the great feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

September 02, 2020

My recent servive experience was excellent. Joe Toepfer was attentive and provided excellent communication. Very good experience. I will be back. Keep up the good work. More

by RBentley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

September 02, 2020

Took working a/c producing cold air to be checked since twice it had briefly blown only hot air. Was told my entire system was “contaminated” with metal bits...$4500 to repair! Three 3 ago I took a differe More

by firebet5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not relevant
September 01, 2020

Fantastic service in and out. Very professional and helpful! Thank you Dennis and his team for going above and beyond. Always a good experience when I’m there. More

by Cervera31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes
Sep 09, 2020 -

Gunn Honda responded

Thank you for the positive feedback! We are so glad to hear you enjoyed your experience with us!

September 01, 2020

Took my Certified Pre-owned Honda CR-V in for its first oil change. It was done quickly and professionally; vehicle was left clean both in the cabin and under the hood. No leaks afterward. Best of all, bec More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes, service adviser
Sep 09, 2020 -

Gunn Honda responded

Thank you so much for the feedback! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

August 28, 2020

Completed several recalls on my van. Also checked the suspension that was having issues Ordered a part and scheduled an appointment to fix an issue with vent blower to meet my schedule. More

by bxs144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

August 27, 2020

Just had my vehicle serviced in the Express Service Lane. Great customer service. Fast and thorough work. Dennis Hayes is a great service advisor. 5 stars all around. More

by Buddy Rattray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes
Aug 28, 2020 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

August 27, 2020

I had an awful morning, my car got messed up. I took my car in to get fixed. My day turned around due to the staff's helpfulness and amazing work. More

by Felicia J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Aug 28, 2020 -

Gunn Honda responded

Thank you so much for the feedback! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

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