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2,121 Reviews of Gunn Honda - Service Center
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September 12, 2020
I have purchased vehicles from Gunn Honda for over 20 years. I trust their service department with all of my cars and highly recommend then. years. I trust their service department with all of my cars and highly recommend then. More
by Keithb
Employees Worked With
September 11, 2020
A couple of days ago I went to Gunn Honda because I had a B1 message come on my dash in my 2019 CRV indicating that some maintenance was due. When I asked about whether this indicated an oil change was due, B1 message come on my dash in my 2019 CRV indicating that some maintenance was due. When I asked about whether this indicated an oil change was due, the rep said yes. So we did that. Questions about whether I wanted to do other services at this time also were presented but I declined. The problem was that when I went home and compared the previous bill, I found that I had the oil changed only 400 miles ago in July, 2020 which means that I did not need an oil change and the B1 meant something else. Yes, I should have known this but I relied on your service more than my memory. So I paid for an oil change I did NOT need. You have all my records so why did he not tell me I did not need an oil change. I am usually happy about the service at Gunn but this time not at all. In the end, I would appreciate at least a gift card for my next oil change. More
by attkacz
Employees Worked With
Robert Alaquine
September 10, 2020
Service department has always taken care of my needs. When things were done wrong, it was fixed. The service department specialist go out of their way to make sure your needs have been met. When things were done wrong, it was fixed. The service department specialist go out of their way to make sure your needs have been met. More
by Jolopez007
September 09, 2020
Good service and honest salesman. Even though I needed to make an appointment for another issue, I was given many ideas on how to fix on my own. make an appointment for another issue, I was given many ideas on how to fix on my own. More
by deeannemazurek
Employees Worked With
Chad in the service dept
September 09, 2020
Rosa is an Excellent service manager. Kept me informed of progress, applied most advantageous discount and made sure I understood what service had been done and findings. progress, applied most advantageous discount and made sure I understood what service had been done and findings. More
by Dandelion06
Employees Worked With
September 05, 2020
Rosa was very helpful and prompt. Car was done before I expected it to be ready. Everyone was very friendly and very professional. Will definitely be back. expected it to be ready. Everyone was very friendly and very professional. Will definitely be back. More
by Tammy0123
Employees Worked With
September 05, 2020
My 2019 Honda CRV had "maintenance due soon" I had less than 1000 miles on the car and Mr. Ward explained the cause for the light and that I needed an oil change. Mr. Ward was very friendly and took time than 1000 miles on the car and Mr. Ward explained the cause for the light and that I needed an oil change. Mr. Ward was very friendly and took time to explain the problem. He also showed me where I could wait and have coffee. He took charge and I got my car serviced. Mr. Ward also took the time to explain how the various controls work. I was very impressed with his knowledge of the CRV. Mr. Ward is an excellent service agent. Ed Wiley More
by Papaaggie
Employees Worked With
Mr. Ward
September 03, 2020
Excelent service, very good experience, very good follow up, great service from Toni Simpson, he is always available and he call me with updates, overall great experience up, great service from Toni Simpson, he is always available and he call me with updates, overall great experience More
by hugo
September 02, 2020
Great attentive service! Joe Esparza gives 110 percent! Vehicle was ready on time. Explanation of service was informative and concise. Will definitely return for further service. Vehicle was ready on time. Explanation of service was informative and concise. Will definitely return for further service. More
by lewjosepha
Employees Worked With
Joe Esparza
September 02, 2020
My recent servive experience was excellent. Joe Toepfer was attentive and provided excellent communication. Very good experience. I will be back. Keep up the good work. was attentive and provided excellent communication. Very good experience. I will be back. Keep up the good work. More
by RBentley
Employees Worked With
