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Gunn Honda - Service Center

San Antonio, TX

4.7
2,118 Reviews

2,118 Reviews of Gunn Honda - Service Center

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August 28, 2020

Completed several recalls on my van. Also checked the suspension that was having issues Ordered a part and scheduled an appointment to fix an issue with vent blower to meet my schedule. More

by bxs144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

August 27, 2020

Just had my vehicle serviced in the Express Service Lane. Great customer service. Fast and thorough work. Dennis Hayes is a great service advisor. 5 stars all around. More

by Buddy Rattray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes
Aug 28, 2020 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

August 27, 2020

I had an awful morning, my car got messed up. I took my car in to get fixed. My day turned around due to the staff's helpfulness and amazing work. More

by Felicia J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Aug 28, 2020 -

Gunn Honda responded

Thank you so much for the feedback! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

August 26, 2020

Very helpful and fast service. Joe Esparza did a great job communicating the problem and getting if fixed quickly. I would definitely use the services again. More

by orlandodgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Aug 28, 2020 -

Gunn Honda responded

Thanks for the review! We’re glad we could provide a simple, stress-free experience for you.

August 26, 2020

Prompt, professional, courteous and friendly. These are the standards we have always found at Gunn Honda. This visit was no different. On to the next one hundred thousand miles!. More

by Gilgamesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Her last name is short, 4 letters I believe. Apologies that I cannot currently recall.
August 25, 2020

Chad Was able to take care of me the same day and I did not have an appointment scheduled, Great customer service, great prices I highly recommend Gunn Honda More

by Pitstopwheelz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 28, 2020 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

August 21, 2020

condenser replaced we had our condenser replaced on our 2017 Honda Civic - just under $900. ridiculous price! that was about twice the price that should have been paid b More

by cdkreth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
August 21, 2020

Both the purchase and the service department experiences have been enjoyable, efficient, and transparent. I meant what I just said above, and regret being bound to a 25-word minimum, which actually constit More

by Regular Guy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

Joe Esparza was my service agent. He was courteous and friendly and knowledgeable regarding the maintenance that my car needed. He kept me informed throughout the day. I was very pleased with the service. More

by diannedark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Aug 21, 2020 -

Gunn Honda responded

Thanks for your positive review! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

August 13, 2020

Always efficient courteous service. Assigned service rep who knows my car. I was able to get quick next day service for unexpected repair. Very careful Covid-19 procedures throughout facility. Comfortable w More

by Mar50usa
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony who signed me in friendly and courteous.
Aug 13, 2020 -

Gunn Honda responded

We appreciate your feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

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