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Gunn Honda - Service Center

San Antonio, TX

4.7
2,108 Reviews

2,108 Reviews of Gunn Honda - Service Center

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July 21, 2020

Rosa was very professional, communicated perfectly, and went out of her way for us. The technician Was also excellent and thorough. The shuttle made it easy for us to retrieve our car when it was complete More

by Docdan1337
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 19, 2020

This was a routine service, change tires, oil ... and they were able to fit me in, complete the work, provide a good safe place to wait and check me out. More

by CTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Worrel
Jul 22, 2020 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

July 18, 2020

Fast & complete. Love Gunn. Honda. I have bought 3 cars from. Gunn. They also help me with my phone when I can’t understand something More

by Noblelark
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 18, 2020

I am so disappointed! I took my 2020 Honda CRV to the Gunn Honda service department because my radio is getting interference and makes a loud buzzing sound when I drive by a cell or antenna tower. They d More

by pattyjhebert
Customer Service
Recommend Dealer
No
Employees Worked With
Monica Valague
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Gunn Honda has always been where we take our Honda’s for service because they do a good job maintaining them. The cars run so smoothly after the oil changes. More

by Lucky dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 16, 2020 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 15, 2020

Service has been exceptional when it comes to professionalism, vehicle knowledge, courtesy and receiving updates by texts as you wait for your vehicle. Thank you ! Alexis and the Silver Team! More

by Sara
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 16, 2020 -

Gunn Honda responded

Hi Sara, It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

July 14, 2020

Superb service! Sales to service my car gets TLC by my dealership. I expressed my concerns and everything was taken care of! Thanks Manny! #AwesomeNess More

by Vic’s Civic
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Gunn Honda responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

July 14, 2020

No one followed up with me when the service was completed. I had to go ask because I could see my car sitting there for approx 20 min. Dennis was at lunch and apparently no one else could take care More

by Ericacooper08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jul 16, 2020 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer.

July 11, 2020

Gunn Honda staff are quick to provide service and are very professional and kind. They responded quickly and are available if you need to contact them while your vehicle is being serviced. More

by ladyadela
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Gunn Honda responded

Thank you for your great review! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

July 11, 2020

It was a great experience! I worked with Manny and the Bronze Team. Highly professional and courteous! I was given just what I needed and I’m very happy to have chosen Gunn Honda! More

by Cindycoleman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

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