Back

Gunn Honda - Service Center

San Antonio, TX

4.7
2,118 Reviews

2,118 Reviews of Gunn Honda - Service Center

Sort by
June 26, 2020

Service was excellent! And I now have the app on my phone which will make it easy to check for maintenance and easier to schedule service appointments. Thank you Joe! More

by Flo Carr
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 26, 2020

Another awesome experience at Gunn Honda with my Service Manager, Joe Esparza! He’s always conscientious, friendly, and helpful. The Assistant Service Director, Steve Harwood, is also always great to work w More

by Mark Liberatore
Recommend Dealer
Yes
Employees Worked With
Joe Esparza & Steve Harwood
Jun 30, 2020 -

Gunn Honda responded

Thanks for the great review! We’re glad we could provide you with a great experience.

June 25, 2020

Will never use this dealer again for service. Sent a coupon offering 50% off oil change and 20% on other services. Claimed it was either/or. Not true!! More

by raglenn9352
Recommend Dealer
No
Employees Worked With
Joe Toepfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer.

June 25, 2020

Service was prompt and representative very helpful and courteous. I had a tire damaged by a road hazard. I called Gunn Honda and they said they had a tire in stock and could fix it right away When I picke More

by rwcracknell
Recommend Dealer
Yes
Employees Worked With
Chad Worrel
June 23, 2020

Bought my Ridgeline in March and had a great experience with sales dept Just had my first service and great work and perfect timing as I waited Thanks guys More

by bemoore512
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 23, 2020

Toni provided friendly customer service and maintained great communication while my vehicle was in the dealerships care. He made it easy to trust GUNN Honda with my vehicles needs!! More

by Contreras.monica21
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jun 30, 2020 -

Gunn Honda responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

June 23, 2020

I took my car into Gunn Honda yesterday for a battery replacement and an oil change. They provided great vehicle and customer service! Thank you for the great experience yesterday (6/22/20). More

by James
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes
Jun 30, 2020 -

Gunn Honda responded

Hi James, thanks so much for the feedback! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

June 18, 2020

True to its word. Mr. Esparza diagnosed the problem- fixed it and I was invoiced for the exact amount he quoted. My car was repaired and running great. Thank you. More

by trevinomtrev@aol.com
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 23, 2020 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

June 16, 2020

Pleased with the service provided by Joe. He kept on top of the status on my vehicle and promptly let me know. Could not ask for better service. More

by James
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 16, 2020

Top notch all the way! Service Team goes above and beyond! They take the stress out of any concerns I may have. Josph - Thank you More

by Victoria
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Gunn Honda responded

Hi Victoria, thanks for the review! We’re glad we could provide a simple, stress-free experience for you.

...
96
...