Guntersville Chevrolet
Guntersville, AL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Excellent at listening to what you are looking for and working with you to fit you into what you want. working with you to fit you into what you want. More
I had an amazing experience. The offer on my trade was VERY competitive and I left with the car I wanted. No hassle. No pressure. I’d recommend Guntersville Chevrolet to anyone. The offer on my trade was VERY competitive and I left with the car I wanted. No hassle. No pressure. I’d recommend Guntersville Chevrolet to anyone. From sales to the service department, they were as nice and down to earth as anyone could ask for. A+! More
Great service. Friendly and answered all questions. All other dealerships should use this one as role-model Friendly and answered all questions. All other dealerships should use this one as role-model More
Joe & the team at Guntersville Chevrolet are hands down the easiest dealership I’ve ever dealt with. They were honest and respectful throughout the entire process, and made my purchase much easier. the easiest dealership I’ve ever dealt with. They were honest and respectful throughout the entire process, and made my purchase much easier. More
Dealership lied to me at time of purchase of a pre-owned 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay almost $200 for the diagnosis. Service department claims the transmission was inoperable and requested almost $12,000 for replacement. Vehicle was towed to another repair shop to have a second opinion done and upon further inspection the rear end needed to be replaced. Transmission was in tact and working properly. More
They are very nice helpful and honest so for that I respect for what they do thank you respect for what they do thank you More
We needed a part for our tailgate. Kevin was able to find the part earlier than originally anticipated. It was repaired the next morning after the part arrived!! Kevin was able to find the part earlier than originally anticipated. It was repaired the next morning after the part arrived!! More
Staff was friendly, but very slow and inconsiderate! !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was not a big issue, I realized other customers had appointments. The mechanic walked through explained in detail the issue and told me the resolution after 8 hrs waiting they gave me a total diagnostic test with every issue my vehicle ma have and told me If I waited an additional 2 hrs they would replace a “sensor”. I was overwhelmed and totally disgusted with the miscommunication and the time consumed at your dealership. More







