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Guntersville Chevrolet

Guntersville, AL

4.8
1,291 Reviews
Guntersville Chevrolet warmly welcomes all North AL drivers! Even if you're a Huntsville or Gadsden motorist with an auto sales, finance or service need, team up with our professionals in Guntersville, AL today.
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11982 US-431

Guntersville, AL

35976

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Showing 1,291 reviews

December 22, 2024

No problems. Easy purchase. Professional service with great attitude. Very friendly and quick in and out deal. More

by smadafamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Woodham
Dec 26, 2024 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

December 20, 2024

I recently bought my third car from this awesome dealership. Talk to salesman, David Scott, and you will be well taken care of throughout the whole process. I am truly satisfied with the quality of More

by reddione32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trena Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2024

Service dept wonderful Sales department awful especially one salesman That was very rude to me More

by WMHARBORTH3149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know salesman’s name that was rude
Dec 26, 2024 -

Guntersville Chevrolet responded

Hi there, Thank you for sharing your feedback with us. We are so glad that you had a great experience in service, but we're sorry to hear that our sales department let you down. We want to make this right, and make sure that you are taking care just as well in sales as in the service drive. Our GM, Bruce, would love to speak to you personally and see how we can help. You can reach him at 256-594-8252. Thank you for reaching out and we hope to hear from you soon. Sincerely, Katie R.

December 14, 2024

David Scott always makes it a wonderful, easy and enjoyable experience! I trust him and Guntersville Chevrolet to always give us the best deal and they absolutely always give us the best service! 10 More

by JENPCG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to David here at Guntersville Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

December 13, 2024

Awesome customer service; also, friendly and courteous. Kevin always takes great care of my truck. One of the services I needed takes some time, but the wait is no problem. While sitting inside all the st More

by darrellflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Scott, Bruce Moss
Dec 20, 2024 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2024

I have carried my truck multiple times for repairs and the problem was never fixed. I have also been in recently for an oil change and the oil filter was left so loose it leaked oil and the fender well wa More

by Lee Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Guntersville Chevrolet responded

Hi Lee, Thank you for taking the time to share your feedback with us. We are sorry that your recent service experience left you disappointed. I understand that you spoke with our service manager, Craig, about what happened, and that we are going to make this right the next time you're in town and able to come in. Thank you again for reaching out, and we're grateful that you are going to give us another chance. Sincerely, Katie R.

December 08, 2024

Great customer service from start to finish! Thanks to my salesmen Tony Stovall for helping me get into my new trailblazer!! More

by cheylpn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Cowart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Stovall
Dec 12, 2024 -

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Tony here at Guntersville Chevrolet! We sincerely value your business and look forward to your next visit!

December 08, 2024

I bought my car in April and paid for a warranty. My check engine light comes on last week of November. My gaskets and seals on crank case are already wore out. Mind you I've had the car for 8 months More

by ca5513chic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Guntersville Chevrolet responded

Hi there, Thank you for taking the time to share your feedback with us. We're so sorry that our initial inspection did not reveal this issue from the beginning. I understand that our team has reached out to you several times, but we've been unable to reach you. You can reach our Service Manager, Craig, at 256-223-9521. Thank you again for reaching out to us, and we hope to hear back from you soon. Sincerely, Katie R.

December 07, 2024

Excellent service deptsrtment. Came and got truck, fixed it brought it back the very same day so i could make my trip More

by cowboyx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 04, 2024

The absolute best car salesman there is! I told him what I wanted and my payment and he found my dream car!! Highly recommend!! More

by Lexieboman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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