Gunther Volkswagen Delray Beach
Delray Beach, FL
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Another great experience! Visiting the Gunther Delray service center is always a pleasant experience. This visit my service advisor, Lucas, went above and beyond to be accommod Visiting the Gunther Delray service center is always a pleasant experience. This visit my service advisor, Lucas, went above and beyond to be accommodating. An absolsute pleasure to work with. Another great experience! More
3rd time is a charm VW had to go to battle for me with the body shop that failed to paint my bumper correctly on multiple occasions. Drew & the Service Mgr are Champs in VW had to go to battle for me with the body shop that failed to paint my bumper correctly on multiple occasions. Drew & the Service Mgr are Champs in my Book. More
Great Experience! Mike was so helpful throughout the process, and he was always available to answer questions I had! They found me the exact model that I was looking fo Mike was so helpful throughout the process, and he was always available to answer questions I had! They found me the exact model that I was looking for and I am so happy with my car! More
Purchased a used vehicle for my son Great experience. Knew I was in the right place to make the purchase. We had been to many dealerships and driven many cars before making the final dec Great experience. Knew I was in the right place to make the purchase. We had been to many dealerships and driven many cars before making the final decision. More
Addressing an airbag error The quickest most courteous visit to the Delray Beach location. Just days after my 20k service, an airbag error occurred. My service agent, Lucas gree The quickest most courteous visit to the Delray Beach location. Just days after my 20k service, an airbag error occurred. My service agent, Lucas greeted me warmly, expressed what he suspected as the issues and swiftly got my vehicle in and out of service. Once resolved, he shared the explained what caused the issue and got me back out on the road. More
Comfortable welcome feeling Getting my 10k mike check up,. Always feel welcome at this dealership .. and following up fit another lease with Colby., he’s the best salesperson and Getting my 10k mike check up,. Always feel welcome at this dealership .. and following up fit another lease with Colby., he’s the best salesperson and who I trust to help me every time. More
Excellent service Drew was attentive, thorough and friendly even though I arrived near closing time on a Friday. Service was started on my car on Saturday, which I didn Drew was attentive, thorough and friendly even though I arrived near closing time on a Friday. Service was started on my car on Saturday, which I didn’t expect, but greatly appreciate. The service was completed ahead of the promised time, which was great. Drew took the time to speak with me while I was paying. Drew is exceptional! More
It was pleasant My car was a due inspection for 25000 miles.was ready in an hour but the paperwork was missed filed so waited extra hour. These things happen. Good th My car was a due inspection for 25000 miles.was ready in an hour but the paperwork was missed filed so waited extra hour. These things happen. Good thing it was my day off. The parking lot is too crowded. ? More
Great service Garrison.was friendly and patient. He worked with me to match my requirements. I am happy with my purchase and recommend them any day! Thanks. Garrison.was friendly and patient. He worked with me to match my requirements. I am happy with my purchase and recommend them any day! Thanks. More
Service So I was told I need to come in because I needed service on the car I let the lady iver phone know I had an oil change is that different from maintena So I was told I need to come in because I needed service on the car I let the lady iver phone know I had an oil change is that different from maintenance on car? She said yes once I got there come to find out I was sold into getting brake fluid which I didn't need especially in FL I only had about 29k on my car. 2nd the sales man Alex screwed me over with adding certified warranty which I didn't want. & Was told the warranty added on was to cover oil changes and etc..which it wasn't I will never buy a car from Vw Delray ever again! I plan on following up with corporate on the matter. It's extremely unethical. More