Gunther Volkswagen Delray Beach

3rd time is a charm VW had to go to battle for me with the body shop that failed to paint my bumper correctly on multiple occasions. Drew & the Service Mgr are Champs in VW had to go to battle for me with the body shop that failed to paint my bumper correctly on multiple occasions. Drew & the Service Mgr are Champs in my Book. More

Great Experience! Mike was so helpful throughout the process, and he was always available to answer questions I had! They found me the exact model that I was looking fo Mike was so helpful throughout the process, and he was always available to answer questions I had! They found me the exact model that I was looking for and I am so happy with my car! More

Purchased a used vehicle for my son Great experience. Knew I was in the right place to make the purchase. We had been to many dealerships and driven many cars before making the final dec Great experience. Knew I was in the right place to make the purchase. We had been to many dealerships and driven many cars before making the final decision. More

Addressing an airbag error The quickest most courteous visit to the Delray Beach location. Just days after my 20k service, an airbag error occurred. My service agent, Lucas gree The quickest most courteous visit to the Delray Beach location. Just days after my 20k service, an airbag error occurred. My service agent, Lucas greeted me warmly, expressed what he suspected as the issues and swiftly got my vehicle in and out of service. Once resolved, he shared the explained what caused the issue and got me back out on the road. More

Comfortable welcome feeling Getting my 10k mike check up,. Always feel welcome at this dealership .. and following up fit another lease with Colby., he’s the best salesperson and Getting my 10k mike check up,. Always feel welcome at this dealership .. and following up fit another lease with Colby., he’s the best salesperson and who I trust to help me every time. More

Excellent service Drew was attentive, thorough and friendly even though I arrived near closing time on a Friday. Service was started on my car on Saturday, which I didn Drew was attentive, thorough and friendly even though I arrived near closing time on a Friday. Service was started on my car on Saturday, which I didn’t expect, but greatly appreciate. The service was completed ahead of the promised time, which was great. Drew took the time to speak with me while I was paying. Drew is exceptional! More

It was pleasant My car was a due inspection for 25000 miles.was ready in an hour but the paperwork was missed filed so waited extra hour. These things happen. Good th My car was a due inspection for 25000 miles.was ready in an hour but the paperwork was missed filed so waited extra hour. These things happen. Good thing it was my day off. The parking lot is too crowded. ? More

Great service Garrison.was friendly and patient. He worked with me to match my requirements. I am happy with my purchase and recommend them any day! Thanks. Garrison.was friendly and patient. He worked with me to match my requirements. I am happy with my purchase and recommend them any day! Thanks. More

Service So I was told I need to come in because I needed service on the car I let the lady iver phone know I had an oil change is that different from maintena So I was told I need to come in because I needed service on the car I let the lady iver phone know I had an oil change is that different from maintenance on car? She said yes once I got there come to find out I was sold into getting brake fluid which I didn't need especially in FL I only had about 29k on my car. 2nd the sales man Alex screwed me over with adding certified warranty which I didn't want. & Was told the warranty added on was to cover oil changes and etc..which it wasn't I will never buy a car from Vw Delray ever again! I plan on following up with corporate on the matter. It's extremely unethical. More

I will tell people to stay away from this dealer My purchase experience was horrible, but I did take a previous vehicle there for service and never had any issues - I just want to be fair here. Let's My purchase experience was horrible, but I did take a previous vehicle there for service and never had any issues - I just want to be fair here. Let's start with saying that I would NEVER send my wife alone, or recommend that anyone not familiar with the typical tricks old-fashion dealerships play on people attempts to buy a car there. The lack of transparency was there from the beginning until the end of the negotiation. I NEVER got to see the ACTUAL monthly payment until I was brought over to the business office. The business office person (David Wisdom) was polite and transparent, like the people selling cars should be. On the piece of paper that they keep showing you to sign, it says "plus taxes", "plus fees" but it never shows the final number. Why did I buy a car there? I simply wanted the particular car they had in stock, with the high cost of stress and aggravation, something I won't do ever again. Lesson learned. More