Gunther Volkswagen Delray Beach
Delray Beach, FL
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So much better than my first time! This was the second time I have been to a dealership and it was such a nicer experience. Alex cares about me getting what I wanted, not just about mak This was the second time I have been to a dealership and it was such a nicer experience. Alex cares about me getting what I wanted, not just about making a sale. In the end my husband and I were extremely happy with our choice of driving a little to get a great deal! More
Sense of trust, truly professionalism I been helped by Alex Koppelman, he reached out to me in a very timely manner...I felt his positive energy after I let him know that my credit score w I been helped by Alex Koppelman, he reached out to me in a very timely manner...I felt his positive energy after I let him know that my credit score was average..I never felt he was pushing me and he was very respectful listening all my concerns..he helped me to buy my dream car..I went home with my gorgeous pre-owned Volvo.. More
Professional, short, concise. My sales man Alex koppelman made this process non stressful and i did not feel pressured or persuaded to buy. Alex provided excellent knowledge of my My sales man Alex koppelman made this process non stressful and i did not feel pressured or persuaded to buy. Alex provided excellent knowledge of my vehicle and worked with my needs of a car of my dreams and simplicity of the step by step process of car purchase that became easy and undaunting. Gave me a killer deal on a top shelf sports car. Easiest car shopping i have ever done. And lets all be real no one wants to spend an entire 4-6 hours making a deal. Alex proposed to me deal that was reasonable and exceeded my expectations within minutes. Highly Recommend paying him a visit for all your V-dub needs for the true Volkswagen enthusiast. More
My first own car Everything was what we want (price and quality) The car is in perfect condition. the dealership and everyone made a great job. I love it Everything was what we want (price and quality) The car is in perfect condition. the dealership and everyone made a great job. I love it More
Bait & Switch BAIT & SWITCH AND ALL LIES….all our problems started when I received a call from a customer service representative telling me that they would like to BAIT & SWITCH AND ALL LIES….all our problems started when I received a call from a customer service representative telling me that they would like to pay off my leased 2016 VW Jetta and put us in a brand new one without any additional monthly payments. Our lease was not ending until January 2019 and I told this person not to waste our time if they could not put us in the identical Jetta that we were presently leasing. I was assured that would not be a problem and they set us up with an appointment. When my wife and I arrived at Gunther VW Delray, we were greeted by the customer service person I spoke with and she turned us over to a salesperson. The first thing I told the sales person was we were only interested in the identical Jetta we had right now, at the same monthly payments, or we would continue the lease until it ended. Right away he wanted to upsell us with another model. He said he could work out a GREAT deal. As it turned out, after 3 hours of wasted time, he came up with a new lease way over what we were presently paying. At that point my wife and I got up and proceeded to leave the dealership. Outside the showroom, and on our way to our car, the salesperson and his manager approached us and offered us another deal on a Jetta that was not the same upgraded model that we presently have, but said he could do the deal at the same lease price for a 36 month lease. He would even throw in free window tinting. The vehicle on the lot was not the color we wanted, but he said he could have our color in the next day (Sunday). We went back into the show room to give a $450 deposit and we wanted to see the vehicle before they did any window tinting. As we were signing the agreement we noticed the lease was 48 months and not 36 as we had agreed to. The salesperson gave us some “BS” story why this was a better deal for us. At that point we should have walked away, but shame on us we didn’t. The vehicle never arrived on Sunday. On Monday, my wife called the sales person twice and the call was never returned. At that point we notified the dealer we did not want to do business with them and requested our deposit back. We spent over 5 hours at the dealership and they lied from the very start. I would highly recommend that you DO NOT consider doing business with Gunther VW of Delray Beach. More
New VW Tiquan Out of all the VW dealerships in Palm Beach county and Broward county, Gunther VW O.F. Delray Beach is the one to beat!!!! Best prices compared to all Out of all the VW dealerships in Palm Beach county and Broward county, Gunther VW O.F. Delray Beach is the one to beat!!!! Best prices compared to all the others. More
Fantastic. Not your ordinary car dealership Thank you so much. This was the most painless car buying experience I ever had. Alex Koppelman was fantastic. Everyone was very helpful Thank yo Thank you so much. This was the most painless car buying experience I ever had. Alex Koppelman was fantastic. Everyone was very helpful Thank you again!!! More
Wonderful Dealership From the moment we opened the doors to the showroom, we were approached by smiling, interested and helpful staff. Our salesman, Alex, was knowledgeabl From the moment we opened the doors to the showroom, we were approached by smiling, interested and helpful staff. Our salesman, Alex, was knowledgeable, polite, so pleasant and easy going. This was our third lease at Gunther. We will be back. More
awesome experience This was by far the BEST experience ever buying a car !!! I would recommend this dealership and Troy Hurt to anyone interested in buying/leasing a ca This was by far the BEST experience ever buying a car !!! I would recommend this dealership and Troy Hurt to anyone interested in buying/leasing a car . VERY IMPRESSED More
Good experience Troy was very helpful in finding the right car, taking the time to test drive each car with me. Very responsive to questions before, during, and after Troy was very helpful in finding the right car, taking the time to test drive each car with me. Very responsive to questions before, during, and after the sale, even a month later to verify the registration of the car had been sent. Overall good experience with Troy at the helm. More