I went back to this dealership to lease another VW. I had a very good experience the first time around, so I expected he same treatment this time. I was incredibly wrong. I already knew what car I wanted to lease and how much I wanted to spend on a lease. The sales person, at first, was very willing to make a deal on a car. Yet, the personal care was severely lacking. When we were looking at the car, he kept going to other people to help them. It was as if he was trying to make 3 deals at one time. Eventually, he sat down with us and tried to make a deal. I told him that I was not yet ready, that I needed to think about it and would call the next day. He called the next morning and I told him that I was ready to make a deal. All was good, until I could not be at the dealership when he wanted me to be there. He proceeded to berate me and yell that I would lose the deal if I did not make it there by the end of that day. I told him that I was prepared to lose the deal, but I would not be there until a day later. Eventually he acquiesced. When I went to sign the papers, he barely explained the car to me or the lease. He rushed through the returning of my other car and handed me off to the accounting department. Once I had paid the initial deposit, etc. I was brought to my car and without apologizing was told by this salesperson that I totally misunderstood him and that I needed to get over the past. I will not be using this dealership again.