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Gunther Volkswagen of Fort Lauderdale

Davie, FL

4.4
1,109 Reviews

1660 S State Road 7

Davie, FL

33317

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Showing 1,109 reviews

June 24, 2017

Wow, amazing experience!!! Best experience at a dealership ever. Donald was professional and courteous. I recommend Donald and Gunther to anyone that wants a new car. Thank you! More

by MrPlow13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Kurtzer
June 19, 2017

He screwed me big time He screwed me by thousands of dollars after Volkswagen agreed to buy my car then went behind my back and filled out paper illegally to just turn my le More

by NeverAgain123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arnaud Bellefroid
Jun 22, 2017 -

Gunther Volkswagen of Fort Lauderdale responded

Hello NeverAgain123 and thank you for taking your time to give us feedback. We are sorry you feel that you had an unpleasant experience with our firm. We can assure you that is never the intention of Gunther Volkswagen of Fort Lauderdale to permit any misrepresentations that you have stated. We take this very seriously and currently we are investigating the aforementioned complaint.

June 07, 2017

Service Department Experience Overall amazing experience from my service advisor Arlon and also from the service manager Joe. From start to finish felt in touch with what was going More

by joeypiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlon Morales
May 15, 2017

Awesome attention, support and more I went to see Donald for my daughter first car. It was a great experince go thruoght the proccess. Ghunter's team made the diference changing the way More

by Mfagnilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Kurtzer
May 15, 2017

Great Dealer Donald was just as excited about my new car as I was. He is a very personable guy and is easy to speak to. He is also very knowledgeable about the inv More

by GTIAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Kurtzer
May 15, 2017

Quality experience at gunther with Donald It was an amazing experience with him! It was more than expected! Well served! I was extremely hapoy about services. I love my car! Excellent choic More

by Gabyan28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Kurtzer
April 27, 2017

My experience was seamless.. I came in knowing what I wanted Donald gave me the best experience in purchasing a car it dealt like I bought the car from a friend. Great experience! I have recommended all my frien More

by Webhead171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Kurtzer
April 26, 2017

Perseverance Excellent customer service, down to earth and honest. Works hard to get you the results you expect. Got the car I wanted and he even went the extra mi More

by King787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donal Kurtzer, Donald Kurtzer
November 27, 2016

Left Rick Case and come straight here My experience was great. Left Rick Case after being lied to... told Alan what I was looking for.. 10 minutes later there was a handshake. No BS.. in More

by jweinsier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan D’Agostino
November 05, 2016

Horrible customer service ...they never call me back after trying for several weeks now...if I could go back i will never buy a car again here....again horrible CS....they offe More

by Leowpb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
several names after I tried to connect many times with the CS for my 10 k service.
Nov 15, 2016 -

Gunther Volkswagen of Fort Lauderdale responded

Leo we appreciate you taking the time to write us a review. Feedback is great so that we can fix your situation as well as prevent these situations from happening in the future. We apologize for the inconvenience and will bring this up to management so that we can help you with what has occurred. Thank you again an we sincerely apologize.

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