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Gunther Volvo Cars Delray Beach

Delray Beach, FL

4.6
591 Reviews

2201 N Federal Hwy

Delray Beach, FL

33483

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Showing 591 reviews

October 08, 2018

Excellent customer service An excellent customer service , personnel is friendly and knowledgeable, it is very easy to get an appointment, and , importantly , they are honest an More

by SLITEWKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guys , Tony Corsentino
Oct 09, 2018 -

Gunther Volvo Cars Delray Beach responded

SLITEWKA, you can bet that when we provide our customers with advice, we always keep their best interest and safety in mind. Your recognition for our honest and personal customer service is greatly appreciated and we thank you for taking the time to write us your 5-star review.

October 06, 2018

Flawless dealership experience I am sure we have all heard many “horror” stories about the experience getting a new car. Fortunately this is definitely not one of them! From the More

by KENDALL.HOFFMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Dotti, Tony Corsentino
Oct 08, 2018 -

Gunther Volvo Cars Delray Beach responded

Kendall, we are glad to hear that you were able to avoid that "horror" story with other dealerships and find a refreshing and positive experience with us at Gunther Volvo Cars Delray Beach. Tony and Kenneth's exceptional service provided to you while scoring a deal you could not refuse definitely sweetened the entire experience. Congratulations on your new S60, we know you will love driving your new vehicle and all the features that come with it.

October 05, 2018

Outstanding customer service Dominick was amazing. He provided exemplary customer service. However your hourly labor rate is far above the competition. It was far above what More

by Astronomical Labor Rate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick
Oct 12, 2018 -

Gunther Volvo Cars Delray Beach responded

Astronomical Labor Rate, by "competition", do you mean aftermarket? Then yes, our prices are more than the independent/aftermarket shop. But we cannot be compared with them, because we only use genuine Volvo parts which have a lifetime warranty. We do not claim that we are the cheapest, only that we are the best due to the fact that we use OEM parts, factory trained Volvo technicians, and as you saw with Dominick...our service team consistently delivers outstanding customer service. There are other service centers who offer cheaper labor rates, but you cannot guarantee that you will receive quality work and the authenticity that Gunther Volvo Cars Delray Beach can assure.

October 05, 2018

COMPUTER UPDATE appreciate being serviced on the day the problem arose / i guess two hours is not a ling time to wait for problem resolution /S90 IS A GEAT CAR More

by NEIL6858
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DOMINIC
Oct 05, 2018 -

Gunther Volvo Cars Delray Beach responded

Neil, we are appreciative to receive your review as well as have the opportunity to help you with your vehicle's issue. Thank you for allowing us to assist with your S90's computer update and for choosing Gunther Volvo Cars Delray Beach.

October 05, 2018

Volvo S60 On time and the work done was perfect and Check all of the car they also do a great job cleaning and getting all the paper work done quickly More

by AMORTGAGE2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bellefroid
Oct 05, 2018 -

Gunther Volvo Cars Delray Beach responded

AMORTGAGE2002, it sounds like your entire service experience went smoothly. We are glad to hear that you received a timely service and an attentive paperwork process for us. Thank you for your review and for stopping by our dealership.

October 05, 2018

Flat Tire I was offered an insurance plan to cover my tires and rims when I purchased the vehicle. Thank God I did because I woke up with a flat tire. Gunther n More

by bfstewart23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Dominic (Service), Anthony Cardoso
Oct 05, 2018 -

Gunther Volvo Cars Delray Beach responded

Bfstewart23, we understand that situations like these cannot be predicted. But we continue to look out for our customers so that when these situations do happen, we are right by your side to help. It sounds like we were able to save the day and save you hundreds! Thank you for sharing how Gunther was of great help to you during your flat tire incident.

October 04, 2018

Great and speedy service Dominick and front desk clerk had exceptional service! Dominick made sure I had a great experience and had my loaner Ready as soon as possible So o More

by ZULAY_372
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick , Joelle Maselli
Oct 04, 2018 -

Gunther Volvo Cars Delray Beach responded

Zulay, with the help of Dominick and our service department you were able to receive an exceptional experience that was speedy and convenient. We are pleased to hear your feedback and praise for our team at Gunther Volvo Delray Beach.

October 03, 2018

Follow up visit Dominic got me in to install parts ordered and got me in and out in thirty minutes, I expected over an hour wait, great service More

by DANIEL.SPARKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic
Oct 03, 2018 -

Gunther Volvo Cars Delray Beach responded

Daniel, how wonderful is it to hear that with Dominick's assistance, you experienced a speedy visit during your vehicle's parts installation servicing. It is always a success when we can exceed our customer's expectations and we thank you for providing us with your business and 5-star review.

October 02, 2018

Review I found service very good. They were quick and efficient. They were friendly. Knew what they were doing. Giving you updates on the stratus of your More

by SUSANJO26
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian cardoso
Oct 03, 2018 -

Gunther Volvo Cars Delray Beach responded

Susan, thank you for your positive feedback for the quick and efficient service we provided to you. We are so glad you received exactly what you were looking for during your recent service visit to our dealership.

October 02, 2018

Happy Gunther Customer Chris made something that I usually hate doing into a pleasurable experience. He was very knowledgeable and willing to make us happy no matter what. W More

by MICHSTERNOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Damis
Oct 03, 2018 -

Gunther Volvo Cars Delray Beach responded

MICHSTERNOLA, your happiness is our main priority! Chris was able to cater to your car buying experience by making sure you received exactly what you wanted and needed throughout the entire process. We look forward to being of help to you in the future and thank you for your 5-star review.

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