I bought a s60 from Anthony Cardoso in 2017 and had a great experience. Unfortunately, my experience with Joshua Reynolds was the polar opposite. Not only was he unresponsive to begin with, but he was rude when he lost the deal on the first car I was buying. He was downright petulant and had the audacity to hang up on me even though I was negotiating another deal and they had a chance to make a sale. I contacted Joe Gunther by phone and email and he has yet to get in touch with me in 3 days, so obviously he condones this behavior. I did speack to the sales manager and he did apologize, but he made it up to me by offering me a price that was beaten by over $30 a month. I would suggest Volvo of North Miami for your Volvo needs. They are awesome!