Gurley Leep Nissan

Bought a 2021 Nissan titan XD. From Michael Majerek about a month ago. Mike was very help full getting paper work done so truck could be delivered to me on a timely fashion. Mike Has followed up with me seve a month ago. Mike was very help full getting paper work done so truck could be delivered to me on a timely fashion. Mike Has followed up with me several times to make sure all is working correctly good person to work with. More

The finance department misrepresented the “wrap around bumper to bumper warranty” when they omitted the fact that I would be financing an extra $3450 for said aftermarket bumper to bumper warranty. Only u bumper to bumper warranty” when they omitted the fact that I would be financing an extra $3450 for said aftermarket bumper to bumper warranty. Only upon trading the vehicle in six months/3k miles later, did I find out I was in fact charged/financed for an aftermarket warranty. The general manager and the finance department both responded by stating; “well you signed the papers”, I sent an email to the general manager requesting documentation of the “deal” on the vehicle and left a voice mail, no response. When the pay structure of the finance manager is incentivized (meaning they benefit financially) to up sell warranties, its no wonder they omit or misrepresent material facts. Had I known I was being charged for this extra warranty I would have declined. This is shameful behavior expected from a no name shady used car lot. More

Bought a car from Gurley Leep 30 days ago. Within those 30 days, I drove about 200 miles only. The car died 24 days after purchase and I heard some scrapping sound when I would change gears so I took the c 30 days, I drove about 200 miles only. The car died 24 days after purchase and I heard some scrapping sound when I would change gears so I took the car to their service team for a checkup. They charged me $150 to just take a look and “attempt” to fix anything. They did not fix anything, told me that the battery needs to be replaced and that everything else was fine with the car. I decided to get a 2nd and 3rd opinion elsewhere(for free!!!) and they told me both my battery and my alternator were BAD. Gurley Leep sold me a car with a bad alternator, charged me a $150 to just take a look at my car and lied to me about the alternator. So now I have to replace both the battery and the alternator. You would think a company like that would not sell you a bad car, but alas. Definitely had a terrible experience, would not buy another car from them and strongly do not recommend this dealership to anyone. Also, their service team is terrible; they do not diagnose your issue but charge you still. More

Try too scam us on our Plantium Warranity over a thousand then got it down too 428.00 After picking up my grandsons car came home and ALL GAS WAS OUT And MAYJOR LEAK. gas filter replaced and now car is sitti then got it down too 428.00 After picking up my grandsons car came home and ALL GAS WAS OUT And MAYJOR LEAK. gas filter replaced and now car is sitting. 😡😢 WORSE SERVICE !!! More

0 stars. The worst experience I have ever had and a huge regret purchasing a vehicle from them and giving them all the money we had saved. Do not give them your business. They lie. They are not professional regret purchasing a vehicle from them and giving them all the money we had saved. Do not give them your business. They lie. They are not professional and they could.care less about you as a person or your situation once they get your money. They will sell you a junk car. More

Great sales staff! They are very knowledgeable and friendly. Great selection of vehicles. They will go out of their way to help anyway they can. friendly. Great selection of vehicles. They will go out of their way to help anyway they can. More

When I bought the car, I pointed out harsh engine vibration (stupid me bought it anyway on good faith) and salesman said we'll take care of it. Brought it in, they did something with computer...vibr vibration (stupid me bought it anyway on good faith) and salesman said we'll take care of it. Brought it in, they did something with computer...vibration has still not gone away and it has gotten worse now. Talked with service, wanting to charge outrageous diagnostic price to find out the problem they said was fixed. Here's your car, congrats on the worthless extended warranty, have a good day! Manager argued that this was the first time in 8 months I reported it and why I didn't bring it in sooner. Have had oil changes done there and mentioned it everytime I dropped it off. Picked it up asked how it was, good to go they say, get in car...shake and vibrate. If you buy a used low mileage car here, make sure you have a good trustworthy mechanic ready to look at it for anything that may come up in the near future or in my case the day I bought it! More

Not worth your time sold us a car with brakes that travel to the floor been in 4 times they keep telling us uts supose to do that anouther words thet dont care about safty to the floor been in 4 times they keep telling us uts supose to do that anouther words thet dont care about safty More

I will never consider doing business here again I called ahead on a Saturday to take a look at a used pick up truck went inside with the salesman I spoke on the phone with to take a copy of my liscense for ahead on a Saturday to take a look at a used pick up truck went inside with the salesman I spoke on the phone with to take a copy of my liscense for a test drive and this is where my issues start I assume the manager wasn't aware I was in the showroom mabey he was I'm not sure but he insisted on yelling at a sales employee very loudly I might add out on the floor about getting customers in the door to make sales and was angry because the employees appointment didn't show up to look at a vehicle that was very unprofessional and un called for and made me want to turn around walk out the door but I still reluctantly took the vehicle i was interested in at the time for a test drive and noticed it had issues it had a slight misfire that was noticeable when you came to a stop or put it in park the oil pressure was low at a stop and erratic while driving went back to the dealership shut the key off and went to restart it since it was running prior to me showing up which didn't sit well with me throwing up a red flag and the key would not cycle to start the engine it would stop on acc and would only power the radio and dash lights I had to wiggle the key in the ignition while trying to turn it to get it to cycle to start the engine this took some time and several tries to actually start the truck it had way more rust than depicted in photos and the vehicle had no kind of included dealer warranty what so ever which turned me away from it considering the asking price was over $13k before tax and fees I went inside and told the salesman I was no longer interested because of these issues he insisted on going into his managers office to relay my concerns about the problems the truck has and I assume get them fixed or try to work in a warranty with the truck and I can over hear the manager very loudly say NO and he then came out with the salesman came up to me and asked these are his words now "are you interested in the truck or not" I told him no I'm going to have to pass and told him about the problems I stated above he said "OK!" in a aggravated tone and immediately turned around and went back into his office so for the lack of respect the management seems to show it's employees and how rudely he acted towards me I assume because I discovered problems with the vehicle and the fact they didn't do anything to rectify the issues with the truck I will never be back to any gurley leep dealership very unsatisfied and wasted my time More

I bought my Nissan from this dealer Christian was my salesman and he treated me very well. I would defiantly go back. Christian never pressured me into buying anything. I sent a friend over and Chris salesman and he treated me very well. I would defiantly go back. Christian never pressured me into buying anything. I sent a friend over and Christian set her up with a car also. More